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"We enjoyed everything, but I want to make a remark on the show that performs Monday-Friday, specially one dancer: Lizeth Chavez. Excellent dancer and great lady. "

"Excellent experience for the family overall. Great food and entertainment. My kids enjoyed. The pool could have been opened longer. Kids pool closed at 6pm and main pool at 7pm. "

"Definitely coming back, everything was great, especially the service. Food was good and amenities are great. Lots of pools and they have 2 small water parks for kids which was awesome since I traveled with kids. Right outside the resort they had an OXXO which was very convenient and cheap for everything. Good shows and entertainment was pretty good. "

"Mostly everything was great. Loved it! Pools need some maintenance work. The tiles are falling off."

"Secrets Akumal staff go way above and beyond to meet your every need. I’ve never felt so cared for and taken care of in my life! The hospitality they provide go beyond any expectation. I was never hungry! My concierge checked in with me regularly. She even would give me a menu of what was going on on the property daily. Just outstanding service. If you got lost, a staff member, any staff member, would walk you to your destination. It was a gorgeous resort. Swim up bar and swim up pool to our room was amazing! Food was top tier! Can’t wait to stay again! "

"Stuff was very friendly and accommodating. Rooms were very clean "

"Carlos and Victoria in Preferred Club was amazing!!! Definitely will be back to enjoy their services again."

"We absolutely love ABR! Our family has been visiting this resort for the past 15 years, and it continues to be a special place for us. Each year, we notice thoughtful updates and improvements, all while maintaining the natural beauty of the grounds, which blend seamlessly with the surroundings. Everything is always impeccably clean, and the staff is consistently kind, polite, and attentive. We especially enjoy the 8 AM yoga sessions, daily beach volleyball, and the wide variety of delicious food and drinks. While the evening entertainment could use some improvement—most nights the bands don't quite energize the crowd—there’s always a great atmosphere in the main palapa after dinner. Sundays are a highlight, with a fantastic Salsa/Cumbia band that gets everyone on the dance floor! During our recent stay, the sargassum issue affected the beaches, which was unfortunate but beyond anyone’s control. Akumal Bay is typically home to some of the most stunning beaches and snorkeling we’ve ever experienced. Overall, we love this resort for its welcoming, international vibe and outstanding customer service. We look forward to returning again!"

"Staff was great! Food good, room was good and recommended this place to friends and family. "