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"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"We are a family of four staying in the city visiting friends and seeing a few shows. It’s a well decorated boutique hotel in a great area upper west side - close to everything including subway and a cute bakery across the street for coffee in the morning. And very comfortable beds."

"They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -"

"The property is pretty beat up. The bathrooms are small no exhaust and that’s an issue. For the same amount of money we stayed at Hotel Wallace next week and much nicer property."

"The Carlyle was top notch. Every employee I encountered was very friendly and helpful. Many of them have worked there for 20-25 + years. That really says something about the organization. I would stay there again."

"Gorgeous old world style. Small but super elegant. Old world amenities like an elevator man and footmen everywhere. Such warmth from all staff. Room was large for nyc standards and bed was amazing. Lots of little touches. Would gladly stay again and price point was way lower than the plaza across the street where I have stayed plenty - would choose sherry n over it any day. Thanks!!!"

"Good hotel overall. But: 1. Requested high room with view of street, but got floor 3 with view of back 2. Bakery got order wrong 3 days out of 5, and is very disorganised 3. No fridge in room. The hotel is advertised as a small luxury hotel. A fridge is a basic thing but was sadly lacking"

"The staff were very kind and helpful. The hotel was beautiful and clean and the location was great!"

"La ubicación estaba ideal para turistear. El cuarto se hotel muy limpio. Y las personas en ma recepción siempre muy dispuestas ayudar y a resolver cualquier cosa que surgiera."

"The staff were excellent, but the cleaness could be better. There was a little hair on the floor, and the toilet smelled slightly."

"Top quality stay on Fifth Avenue. (Upgraded) room was beautiful, the gym was superb, and the staff was very helpful (late checkout, anyone?). Wasn't my first stay at the Peninsula, and I will always happily return (as long as the price is right, of course)."

"Me gustó las vistas que hay desde allí, le terraza bar espectacular. Además nos cuidaron nuestras maletas para ir a pasear aún cuando no era la hora de entrar y a la salida nos permitieron dejarles el equipaje y seguir recorriendo la ciudad. El personal super amable y la limpieza excepcional."

"Outstanding hotel"