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"Great stay. Highly recommend this property for its clean, modern rooms and a courteous, incredibly helpful staff. We opted to pay for the on-site dining, and every meal—breakfast, lunch, and dinner—was absolutely delicious. The jacuzzi was a major highlight, offering a hot and relaxing escape. There is also plenty of complimentary parking available. My only critique is regarding the massive pool; while it’s a fantastic amenity, the filtration system needs to run more consistently, especially...

"Everything was perfect from the amenities to the room and definitely the staff. It’s great for couples and families. I will definitely be returning."

"There are no smoking areas, most of the staff were nice others were kinda rude, all bars open until 11am and close a 10pm that was lame."

"Great stay close to everything thing. Very helpful staff!"

"The staff was very friendly and accommodating. The rooms were clean. The only negative I have is the front door doesn't close all the way without playing with the doorknob."

"We always stay at the Condado Ocean Club! The ocean view is amazing as well as the rooms, amenities and staff"

"Have dish tv and only 3 channels"

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"This is our third straight year staying at the fairmont. Staff never disappoint!!! Always feel welcomed. The cleaning crew does a beautiful job, even when they see us come out of the room and the do not disturb sign is hanging on the door, they offer us fresh towels and bath accessories. I wish I could give everyone 10 stars rating."

"I really enjoyed my experience the staff was very nice and if I needed anything they help me ."

"This was the WORST HOTEL I’VE EVER even seen on Expedia! It is falsely advertised what you saw on Expedia was not the actual hotel!!!! They need to take this hotel off of their site! I could not stay at this hotel because it was HORRIBLE!! I have asked for a refund because I did not stay there and Expedia or the hotel will not refund me! I have never had this experience with any hotel or service!! I will not stop until I get a full refund and compensation for having to book another hotel! I only...

"Poor"