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"Front desk faces Moonridge and is open until 5. Kameron was helpful. Parking spaces are not large, consider driving a medium SUV or a smaller vehicle when you stay here. Slow down; easy to overshoot the two entrances from Moonridge. I stayed in the Crabapple room that faced the main road. While I felt safe, I did not want to open the window due to road noise. No fridge, microwave, or closet in room. Attractive decor throughout; it looks a bit overwhelming on the photos but is quite relaxing....

"What a wonderful, clean, and spacious place! The rooms were absolutely huge, and the staff was super friendly from start to finish. The location is great and incredibly convenient for getting around. We will definitely stay here again whenever we return to Big Bear"

"Lovely, well maintained place with good location."

"The room was great! Great amenities, everything you could need is there. The staff was friendly and helpful. Parking was easy and breakfast had lots of options."

"Ok"

"Excellent!"

"Near to everything, the place is good for the price"

"I hate to give such a bad review. My family began staying at the Goldmine Lodge in the early 1990s, so it had some nostalgic value. This weekend was the first time since 2007, and the property is really run-down. The wall heater didn't work, and the BBQs were rusted out and unusable. Most of the switches didn't work, and the kitchen window was broken."

"Ok hotel. Good location. Walking distance to plenty of restaurants. Pet friendly so you will get pet hair all over your clothes even from your room."

"Great price and location. The sheets were uncomfortable and had pilling on them. Very rough. No airconditioning. Also, nowhere to out toiletries."

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"Mold in restroom"

"I love the location and very impress with the service and communication "

"My family had a very unhappy experience, the hotel was very dirty, the room was very dirty, the breakfast was terrible. The staff is not friendly, I am very disappointed with the appreciation, it is not true."

"Staff was incredible; very responsive. The property is in the process of getting renovated; it’s going to be amazing when finished. Bathroom and bedding was spotless! Our Room needed drip coffee pot and mini fridge."

"Price was amazing, wonderful and very spacious. I loved the shower! And huge Tv ! I would definitely recommend this hotel."

"The cabin was cozy and clean"