Find hotels near Byrd Theater, Richmond from SAR 255

"Terrible "

"1) Dodgy area. not sure I would walk the area at night. View from my room looked out on a graffiti covered building across a parking lot. Be prepared for ambulances and sirens blasting at least 2 or 3 times during the night. 2) rooms are all different, but my room was...less than optimal. The bed was was 9 feet from the door which opened directly into the main part of the room When I lay on my side, bright lights from the hallway shone through the cracks between the door and the frame. It was like staring at bright night light. It's always better when the door does not open directly into the main room, which shields the occupant from light and noise. 3) I did not care for the mattress. I am not a fan of memory foam, even it is only a topper. It's very hot to sleep on. Between the light from the door and the uncomfortable mattress, I did not have a good night's rest. 4) The hotel shuttle does not run often enough. We attended an event at the train station, and when we called the hotel for a pickup, they said they could not be there for an hour. We called an uber instead; I think the room was over-priced. I've stayed in nicer hotels for less. The lobby is impressive, but one doesn't sleep in the lobby. I probably would have given the experience 3 stars instead of 2 if the price were more reasonable. "

"Room was clean and good quality. Staff allowed for an additional hour at check out which was very much appreciated."

"Great place to stay. I will be back"

"Everything was great for our stay! We didn't stay there long but was the perfect location near Carytown. We extended our stay, and the hosts were beyond accommodating. "

"Host was very responsive. Property was perfect for our needs traveling with pets. "

"Great location "

"Very clean, everything we needed, comfortable beds!!"

"Deeply upsetting and genuinely awful experience. Only leaving a star so that future renters are made aware. Details and supporting evidence included in formal complaints filed with VRBO and BBB. I am a longtime VRBO customer and have never left an unhappy review. This is real."