"Very clean and helpful staff"

"Excellent location for JFK and rail / subway. Tidy for a 2 star hotel and excellent breakfast food and eating area. Comfortable room. I'd stay again."

"Mold in showers and lack of hot water. Location was good, but the cleanliness was a major factor in my review. Saw some ashes in my bed upon check in of my non-smoking room"

"Great hotel, very clean rooms and bathroom. It’s very quiet, perfect if you are someone who is not used to city sounds. My only complaint would be the pillows…they are really bad. So thin and uncomfortable. If you can, bring your own pillow!"

"Unsafe and unsanitary"

"The general manager went above and beyond normal duties to contact me about an AC outage at the hotel and rebook me at another nearby property for the first of two nights. This was downtown NYC and the hotels were walking distance from each other. The substitute hotel was identical to the original, very nice, and I was able to move into the original hotel the next morning when the AC was fully operational. He earned a customer for life! Great service and the hotels were very clean and...