البحث عن فنادق في أكومال من SAR 344

"Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

"We had issues with the room since the check in. Door unable to open. Got stock inside the room, ac turned off and when back ri the room at night, floor was wet and bed linen damp, documents damp, when asked for the car with 2 hours ahead the car never arrived until we got the the Fd to requested again. Great customer service."

"Easy for a large gathering as we were there for a wedding. But resort is needing some upgrades in their mechanical infrastructure, such as their HVAC system and plumbing (musty rooms, water leaking through the walls likely from ac drainage), no cold water for a day), Also, quality of the food was terrible. It was par with work camp cafeteria food."

"Customer service extremely rigid and unhelpful- zero accommodation- my son was sick and they would not allow me to simply take some toast from the buffet for him-said I had to use room service and when I asked for simple toast and a banana they said they could not bring that-only order off the menu Very disappointing!!!"

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Great place to stay and very fun, food wasn’t all that to be honest"

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"I had a superb winter avoidance break at Bahia Principe. The pre booked transfer with Amstar worked perfectly both ways - just over an hour from Cancun. I opted for the shared transport but was the only passenger on both trips! Really good and competent drivers - if you’re unfamiliar with the locality this is a much better option than renting a car for yourself! The room was fabulous, stocked minibar replenished daily, comfortable bed, clean and spacious shower room, small balcony to relax on...

"Ideal para familias"

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"

"Todo excelente!"

"Buen hotel. Localización muy buena. Seguro."

"Love this place and the boutique-like setting. Everything is close, food is delicious, pools are great."

"N/A"