البحث عن فنادق في أكومال من SAR 363

"Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...

"We are a pretty low maintenance family. Not a lot of requirements but this hotel really was odd. We have been to lots of resorts in the Riviera Maya region and our experience has always been super pleasant. People are usually super kind and customer service is abundant. That was not the case here. People seemed annoyed to be working here. Our ac was broken on day 1 and we were told it was a water issue with the property and would be fixed by midnight. It did get slightly better but still very...

"We had issues with the room since the check in. Door unable to open. Got stock inside the room, ac turned off and when back ri the room at night, floor was wet and bed linen damp, documents damp, when asked for the car with 2 hours ahead the car never arrived until we got the the Fd to requested again. Great customer service."

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Buffet could have been better. Our family tried making reservations at the restaurants and were told that they no longer had reservations and they would not be able to accommodate all 16 of us to sit together even though we said we didn’t have to all sit together. The rooms are motion censored and at night the fans would turn off. Which was a bit inconvenient since the room temperature is controlled we really couldn’t adjust to make our room cooler. The hotel is family friendly the kids really...

"Great place to stay and very fun, food wasn’t all that to be honest"

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"I had a superb winter avoidance break at Bahia Principe. The pre booked transfer with Amstar worked perfectly both ways - just over an hour from Cancun. I opted for the shared transport but was the only passenger on both trips! Really good and competent drivers - if you’re unfamiliar with the locality this is a much better option than renting a car for yourself! The room was fabulous, stocked minibar replenished daily, comfortable bed, clean and spacious shower room, small balcony to relax on...

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"

"Todo excelente!"

"Pocos restaurantes"

"Buen hotel. Localización muy buena. Seguro."

"This is a jungle experience! You’re surrounded by beautiful trees and vegetation… exotic animals and their unique sounds… as well as a beautiful beach with 2 pools and a swim-up bar! The staff is friendly and genuinely happy to see and accommodate you. The swim-up bartender, Antonio, is a true professional… quick to make your drink, fun, and entertaining! The restaurants were beautiful and clean, and the food was quite good. The property, itself, was extremely well-maintained and clean, and...

"N/A"