Find hotels near Akumal Ecological Center, Akumal from SAR 231

"Expedia and Hotel did not refund me the advance payment of the stay. Not even when I contact in advance and explained I was not able could not arrive on time due to broken leg and also issues with Visa... I just wanted and asked to be reschedule... instead, I got no support and no empathy from Expedia first and lastly from the Hotel Akumal... INACEPTABLE treatment to customers."

"I want to start by saying that this review has nothing to do with the staff, every single person we encountered was amazing, kind, and attentive. A special thank you to the team at the Katok restaurant in the Akumal resort, especially Oliva, Obdulia, Francisca, the chef who came out to greet us, and the captain waiter. Their service truly stood out and made us feel very welcome. Unfortunately, my experience was deeply affected by the food. During my stay, I got food poisoning twice, and the last time was extremely severe. I experienced fever, vomiting, chills, and diarrhea. I am still recovering from it. It was honestly very difficult to travel back home in that condition. I had a fever while flying and could not keep any food down due to how upset my stomach was. This was very disappointing, especially because everything else, particularly the staff, was so wonderful. I hope the resort takes this feedback seriously and reviews their food safety standards so that future guests do not go through the same experience. "

"This home was a home away from home in it's comfort! The house flows nicely, views are unbelievable, it's really clean and the beds are comfy.Very communicative and helpful. Above and beyond!Walkable to both bays plus the lagoon and lots of shops and delicious food.You will want a car to go much father but it's not bad driving and there are so many things to see and experience is worth it.You can be close to so many exciting things but in a smaller less busy place.Would absolutely recommend you check out their home!And don't forget to walk 5 min away and snorkel with the turtles. Unforgettable!"

"having such a beautiful home in a beautiful place was amazing, we’re already talking about “next time”! the property was very comfortable for my family of 13! each room had its unique scenery and design, loved how spacious it was for us and how easy it was to spend time outside with lots of seating and shade, we loved enjoying the views from the pool and rooftop. plus the coconuts and iguanas! really appreciated the on site staff, they were a great help and fun to talk to!we enjoyed exploring Akumal so much, very walkable and new things to see and do every day! golf cart rental is so worth it for getting around too. we went to a local grocery store from the provided list for most meals but La Buena Vida was about a 6 minute walk and was a yummy dinner as well as the Turtle Bay Cafe for the fresh bakery and smoothies! plus the convenience stores were great for snacks and if you go to the pueblo around 5-6pm get the elote!! thank you Michelle!!"

"We had a great time. It’s powerful to wake up and be by the ocean. The second floor bedroom overlooks the ocean. Exceptional and friendly staff on site. Our kids enjoyed the pool and the animals, like iguanas, in the yard. The sunrises should be enjoyed from the rooftop. "

"Clean rooms, host was descriptive and responsive. Pool was very nice. Loved the back patio. Will definitely be back!"

"Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fabulous visit at Casa Dos Palmas. The home is comfortable, beautiful and quiet. The views and landscaping are gorgeous. The chef prepares sumptuous meals which are served gracefully. The caretaking is fantastic. One can find sun or shade at all times. A lovely stroll into "town" and the lovely sandy beach. Such a relaxing and beautiful way to spend a week!"

"It would be beneficial to have an on site to help with issues incurred during the visit. We were held up on admission to the apartment because we did not have the symbol required by security for admission. Our flight left in the morning of 2/2/26 before we received this notification . Once at the premises we had no wi-fi to retrieve this information. We waited close to two hours in our car before this issue was resolved."

"Great location! Beautiful unit. "