البحث عن فنادق في أكومال من SAR 248

"Secrets was clean, staff were very helpful and friendly, the pools were beautiful and there was always entertainment happening. The quiet pool was calm and relaxing if you wanted a more serene setting. The food was great and we never had to wait long at the restaurants. And if you are looking for a a late night the DJ in the lounge was so much fun! Great place for couples to relax and reconnect."

"El hotel más bonito en el que he estado. El servicio y atención de cada uno de los integrantes simplemente excepcional. En Mayo nos tocó Sargazo y no pudimos disfrutar de la playa ni un solo día. Aún así planeamos regresar pronto. Es un poco triste que casi no haya turistas mexicanos en el Hotel."

"Exceptional view, beach access, swimming pool, nearby shops, cafes, restaurants. "

"Great"

"staff were accommodating, the equipment was not working, pool water dirty and water park mostly broken equipment"

"We stayed on the main floor and it feels like it’s our own house on the beach. Luckily no one was around so it feels very nice and private. The 3 bedrooms with their own bathrooms were wonderful for layout and the common rooms of kitchen/living room and dining room were great for all of us to spend time together. The beach view was wonderful but the sargassum just ruined the experience as we couldn’t use the beach at all as there was so much weeds on shore and in water despite the staff hauling...

"AC kept room cool"

"Unexpectedly, clean and hospitality is amazing"

"Everything was perfect! Jesus and his wife (owners) made us feel ar home where you can cook on the patio BBQ, use washer/dryer, … Everything is cleaned and very well take care of!"

"Staff was kind, all places very clean. Food options were excellent."

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"Betty was incredible, she was full of honest and helpful suggestions and super kind. All the staff were great. We have been to Tulum several times and the location of the hotel is pretty good, the walk to the better parts of the street side is not too long and the walk on the beach side is great."

"Resort is beautiful although wait times at the buffets were 15-20 min every morning for breakfast, we visited end of May and it was very crowded unfortunately. We ordered room service one night that we never received because they were too busy. Please know there’s no accessible beach on property and no eating allowed around the pools. If you like to order food around the pool while your little ones swim you have to visit a designated pool that it’s usually crowded because it’s the only one were...

"We love this hotel, but has changed since our last visit (August 2025) it's going down, we found little things that they're not the same. Breakfast was good, rooms had a lot mosquitoes ( we never had this problem before) I love that they care for the pets. The check in and check out was fast. Abilene and Gerardo We're very friendly and helpful."

"Our stay at Terasu Riviera Maya was truly wonderful. The hotel’s secluded location provided a peaceful and private atmosphere, allowing us to fully relax and unwind. At the same time, its convenient proximity to the Xcaret parks made it easy to enjoy the parks and all they have to offer. Fernando and Rocio were exceptional hosts—warm, attentive, and welcoming throughout our stay. We thoroughly enjoyed our experience and would gladly recommend Terasu Riviera Maya to others."

"The hotel is decent, but not amazing. The positives: - Food was good at the French, Japanese and Steakhouse - we enjoyed the gym - pool options were good The negatives: - Room was ok, but shower was luke-warm throughout the stay (maintenance never resolved it) - time-share pitch at check in - water was not replenished in the room (we left a tip…!) - Property was noisy 2 of 3 nights with events (loud music until after 10pm) - Spa service was ok, but seriously overpriced - the staff was very...

"Everything was great besides the food. They need more Mexican authentic food. I’d rather the food a solid 3/10:((. Loved the staff and the drinks were amazing. Alermo was the best bartender ever hands down."

"I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to...