Find 5 Star Hotels in Xcaret from SAR 737

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"The grounds were beautiful and well kempt. Staff were constantly working on up keep. The food was delicious and even better than expected for an all inclusive. The drinks were average. The rooms were very clean and well-maintained, only complaint about the rooms were that the bathrooms were glass along the tops of the walls so if you turn the light on at night it illuminated the whole room. Any additional requests (blankets/pillows) were quickly addressed. The pools were fantastic and not crowded and very clean. The waterslides felt as safe as possible, no gaps, attentive lifeguards and undersides were padded to prevent hitting your head in the kiddie section. Beach left something to be desired. Kind of narrow and quite rocky, we definitely felt water shoes were a necessity. But there were always shaded chairs available. Obviously out of their control but lots of sargassum 3 out of our 7 days and the last 2 days there was minimal effort to contain it (maybe because it was windy/stormy weather). Kids club was pretty lame, we didn’t do many of their activities since they seemed to take place after our bedtime but not much of a playground and no indoor area for kids to get energy out. Check in took a long time, check out was a breeze. We thoroughly enjoyed the wildlife and only once had to shoo away the coatis. we forgot to lock our sliding door one day and an animal got into our snacks. Overall we had a fantastic time and it exceeded our expectations. We would 100% return!"

"This place is amazing! Wonderful property. I thought the food was outstanding (with the exception of the flank steak and the octopus which I knew would be risky). The Italian restaurant was actually the big surprise where the Lasagna (another guest recommended) was out of this world. And I’m from Philly, so I know good lasagna. Lots of great choices for areas to hang out during the day. Live music was excellent! Spa was life changing (did couples massage). Rooms were comfortable and clean. We were a “preferred” guest and had access to the rooftop pool and bar. Worth every penny. The resort overall was worth the money which o thought was reasonable. I will 100% be back. One gripe, which was not a big deal for me, was that the walking surface was a bit uneven. If you are elderly or have trouble walking, probably good to know. Wouldn’t base your decision on that statement, just an FYI. Like I said, I will 100% be back."

"We loved the resort! Everything was great"

"Hotel is great and staff was amazing (most of them!). We have access to a private pool and that was amazing. However, the noise/music from the pool was loud and people “reserving sun beds” was really annoying. Food was a bit repetitive for a 5* but generally good. Great to have free parking. Theatre for the shows was good and there were events organised each night. "

"This was a very large property, but it was beautiful in the staff. Did a tremendous job!"

"very nice hotel love it"

"Todo estuvo excellente, la atencion es buenisima nos sentimoa super consentidos, deade la llegada lezlie la recepcionista es super amable y amigable nos hizo el check in tan suave, nos dieron mimosas de bienvenida, la comida esta muy rica, en el restaurante mexicano tienen musica en vivo x las noches, carlos(charlie) como le llamamos mi esposo y yo, fue super atento no dudaba en recomendarnks y prepararnos tragos deliciosos, las hostess de los restaurantes super profesionales y el mesero del rooftop francisco es super buena onda, en general todos los meseros y todo el personal es muy atento de verdad 20/10 recomiendo este hotel y su servicio, sin duda regresaremos"

"Super excellent lo unico es k se ocupan mas vans dd transporte. Pasan muy lento. Pero de hay en fuera 10/10"