Find 5 Star Hotels in Ngọc Giả from SAR 127

"Beautiful hotel "

"Great location, lovely service highly recommend "

"The check-in, breakfast, location, staff, all were great. The general manager and his assistant were always around and helping us about Hanoi. Room was clean and bed was very comfortable. Breakfast with western and Vietnamese choices was great. Rooftop bar for a drink or two had wonderful view. Location was central. Walking distance to lake Kiem. Loads of places to have dinner and Hanoi beer. It was a great hotel to stay in Hanoi and feel at home. It was the staff who made it so wonderful. "

"Great service and clean hotel .. it was spacious and the bed comfortable as well. "

"I have been to many hotels around the world (US, Canada, France, Dominican Republic) but this hotel is in my top 3 favorite hotels around the world. The attention to detail is 10/10. The staff 10/10. The room 10/10. I am allergic to ALOT for example seafood, nuts, egg, flour, wheat and the list goes on. Imagine how worried I was coming to Vietnam but this hotel menu and buffet melted away all my worries. The waiter and cooks always made sure I could eat the food. Every item was fresh and tasty. The concierge service booked us a 7 passenger seater van the night before we left to Ha Long Bay. If I could give this hotel more than 5 stars I would. And I did not have to worry about talking my phone out for translation they understand stood my English. I love a cold room and I was not limited to a certain temperature. I will be traveling for 3 weeks in Vietnam and I have another Melia hotel booked in central Vietnam and I’m so excited. "

" Nice view and service "

"Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food. "

"Lovely hotel in the heart of Hanoi - lovely staff too"

"Great hotel with extra friendly staff "