البحث عن فنادق بتصنيف 5 Star في بيل كومون من SAR 678

"My second stay at the Royal Lancaster, I can assure you there will be a third."

"All staff was excellent, helpful friendly and went above and beyond including the manager Dan who accommodated a special request. Excellent food, drink, entertainment, and conversation. The room was comfortable but a bit smaller than expected. We will return!"

"This is not a 5 Star hotel. Cleanliness not perfect. I was first placed in a room that smelled of cigarette smoke. I was moved after I called the front desk. Room was super noisy from 7 am till late night. Faces a street where restaurants, pubs and early morning delivery trucks are constant. The crazy thing about this hotel is that I was “told” at checkout that there would be a charge of 80 GBP on my VISA. When I questioned it, I was told it represents 5% of my bill “for the staff”. After I...

"For a 5 star hotel, everything was just "ok" and not what I would expect of a 5 star hotel. Lots of small issues just create a big issue. We stayed in a suite, and having made a special request for a suite with a bath tub, this was not catered for. This may not have been available, but the request was never even acknowledged during our stay. We got to the suite and were showed around by the helpful staff, with a birthday cake following shortly after (partners birthday) and upon putting...