Find 4 Star Hotels in Tancah from SAR 344

"Pools not great need some TLC 10 min drive from highway. Gravel/coral road great Cenote nearby Like location between Tulum and Akamal. "

"Loved this resort , will be back soon "

"Rooms were clean but dated, drinks were watered down, food choices were limited and quality was quite poor. A la carte's were fully booked and could not secure a reservation. Front desk staff were no help. No direct access to the beach only by shuttle and the quality of the beach was bad. Short shoreline, sea weed everywhere with little to no maintenance, waves were rough in this area."

"Beautiful location and very pleasant staff. Unfortunately our room did not have air conditioning - and they would fix it and fill it up with coolant, and then it would leak and then by the middle of the night it was a torture chamber of heat and humidity (78 degrees f). There is no where else to cool off in the hotel - everything is open air and honestly the pools were filthy like someone else said in the reviews. Outside there are nosee’ems. When we finally had enough at 3am on the 4th night, they did put us in another room for a few hours after Google Translate, staff visits/photos and chats with the manager. So we only had 2 hours in a cool room before our excursion for the day and very little sleep. I had to insist on moving rooms before leaving on our excursion, which was added stress. They did move us to the Nerea which was a much nicer hotel and better cared for by far. However the new room had no tv, the futon was a bit banged up, and a broken window looking into the construction. At this point we did not complain. They offered us dinner to make up for this but when inquiring on it before our last evening there, they weren’t aware of it but were willing to uphold it. The most upsetting part was realizing the ac issue and room flooding, wasn’t new. They just tried to pass this crappy and unworkable room onto us. My friends staying (from our recommendation) in the same hotel, room below and said there was water damage and signs of mold on the same wall. "