البحث عن فنادق بتصنيف 4 Star في ريد هووك من SAR 595

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Stanze molto piccole ma pulite, cambio della biancheria quotidiana e bottigliette di acqua tutti i giorni. Esperienza con un Receptionist (Cristian) davvero pessima. La doccia non funzionava ed abbiamo richiesto un intervento, non siamo riusciti a capire cosa ci stesse dicendo e lui, con fare “scocciato” ha alzato gli occhi al cielo. Servizio alle persone voto 0. Fortunatamente poco dopo una sua collega è stata più gentile e disponibile."

"Alex, from the front desk was amazing !! Very kind , helpful and professional. DT from the bar was the best bartender ."

"great"

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"Staff: The front desk and housekeeping were great! They were responsive, and extremely proactive in any support. However, dialling from the room to the Operator "0" was quite the opposite. They were quite passive aggressive in their tone and did not want to help. Everything was a "no." For context, I stayed in a Queen room, and missing from the room was a chair, and a luggage bench, so I asked for these items, especially when the photo depicted these items. It would have been also nice to have...

"Good location near the Times Square."

"At first, when I got to the parking lot, it was a little unsettling. There was a BMW sitting on four bricks, missing it’s rims and tires. Once I got inside into the front desk, the building was beautiful and the woman at the front desk assured me that my BMW was not in any harm. At 8 AM there was drilling and banging for hours. I called the lobby and they said it would stop at noon. My checkout was at 11. I paid a lot of money for one night just to be woken up early in the morning and...

"Great location and very quiet room even though right next to the elevator."