البحث عن فنادق بتصنيف 4 Star في كيبس باي من SAR 577

"they charged a $700 smoking fee. no one in our party smokes or vapes."

"Disappointing Experience at Lotte New York Palace Unfortunately, my stay at Lotte New York Palace was quite disappointing. The staff was generally rude and not helpful, and I did not receive the level of hospitality I would expect from a luxury hotel. My room was very noisy, and when I asked to be relocated, the staff was not cooperative or accommodating. The experience at the restaurant was also disappointing, with staff members being particularly rude and inattentive. For a hotel of this...

"I like staying there because it’s practically steps away from Penn Station, which makes it very convenient. I can easily get there, drop off my luggage, and start exploring the city right away."

"Air conditioners are broken"

"Rooms were clean. Good location. Everything about customer service was great!"

"Rooms extremely small"