البحث عن فنادق بتصنيف 4 Star في شاكالال من SAR 344

"Clean room and happy staff "

"La propreté est à désirer "

"Upon arrival the kitchen was lacking utensils but that was quickly taken care of. Food was very good, service was friendly, pool was perfect. Could use more umbrellas. The rooms were lovely, beds comfortable, linens fluffy and white. The grounds were well kept."

"Everything was great except the dining . Been to so many resorts and been on a cruise ship well over 20 times . Dining , buffet plus dining room was very disappointing. Wirsr fod ever"

"The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean,...

"So beautiful "

"Lieu magnifique avec une partie de bungalows vue mer imprenable. Point faible : restauration excessivement chère sur site et présence sargasses une bonne partie de l'année"

"We recently stayed at Kimpton Aluna Tulum and while there were some positives, overall the experience didn’t quite meet our expectations. The location was convenient - serving as a good mid point between the beach and Tulum Centro and an easy walk to restaurants and shops which we appreciated. The hotel offers complimentary bikes which were useful for getting around, although they were fairly basic and difficult to use. Staff were friendly on arrival, housekeeping was good, and the daily social...

"This hotel is more than a romantic destination — it’s a sanctuary. From the moment you arrive, the atmosphere invites you to slow down. The jungle, the soft lighting at night, the sense of privacy and intimacy — everything feels intentional and sacred. But what truly made this experience exceptional was the yoga and sound healing. The morning yoga practice was absolutely beautiful. The teacher was not just guiding poses — she was guiding presence. Her energy was calm, grounded, and deeply...

"Had a fantastic stay. Beach was great as was the food. Highly recommend."

" To whom it may concern, I am writing to formally demand a full refund for the final four nights of my stay at Umi Tulum (February 21, 22, 23 and 24), following a severe security breach and management's failure to provide a habitable, secure environment. The Incident: On the night of Saturday, February 21, the lock on our primary entrance—a beachfront sliding glass door—failed completely. At 12:00 AM, hotel staff spent 90 minutes drilling the lock out of the door. From 1:30 AM on Saturday until...