"I asked several times in advance for early check in coming in with young kids. We waited 3 hours in the lobby and asked multiple times before getting a room. The room does not have a lot of amenities, the shower isn't really kid friendly, there is one shampoo/body wash mix that doesn't even pump. For a room that has multiple beds for Families, it didn't seem family friendly. The Breakfast had variety but was not Good at all. Nothing was properly eatne by any of us."

"The hotel’s location was perfect for exploring London — just a short walk from Big Ben and Westminster, with the Tube station only a 2-minute walk away that made getting around the city so easy and convenient. We stayed during the heatwave and had no issues with the air conditioning, which was a huge plus after long days of exploring. The breakfast was also a great addition, and the front desk staff were very helpful, friendly, and accommodating throughout our stay. Overall, we had a wonderful...

"clean place"

"L’hôtel était très bien situé, très propre et le personnel était très aidant quand nous en avons eu besoin"

"The prices for the quality and size of dinner portions in the restaurant needs to be better."

"The room was lovely especially as we were in London during very hot weather and the hotel room had air conditioning which was fantastic. Breakfast was good, very good selection and mostly well organised. The only downside was the dinner menu, very few people were eating there in the evening and I could see why. There wasn't anything on the menu that I would pick. An overhaul of the menu could bring much more business to the restaurant / bar. Plus I found it very inconvenient having to go...

"Stayed in a room with no ac for 3 nights during heat wave. Unbearable"