"We arrived at the hotel and were greeted by the loveliest staff! We were then kindly given an upgrade from a snug room to a superior double with lake views which absolutely made our stay! Such a king gesture. This is our 5th time visiting we try to make it at least twice a year!"

"Lovely greeting on arrival. Parking on the doorstep which is a bonus being in the centre of Kendal. Check in was simple having already completed the online form. Facilities available were explained to us and we headed up to our room. We were a little cross with ourselves for not bringing our swimming costumes!! Room was spotless and lovely and warm. Bathroom was also clean. Love the fact that in the bathroom they have a note saying if you’ve forgotten toothpaste/brish/razors etc they have them...

"Very nice room. Restaurant dinner and breakfast excellent quality. Friendly staff "

"Excellent stay"

"Omg where do I start! This hotel is amazing. So clean so friendly. The staff are amazing. Nothing is too much. I brought my partner here to propose to her. There is a beautiful little cabin that they decorate and you can add stuff like chocolate covered strawberries, which are to die for. Also added a bottle of Prosecco which is in an ice bucket and placed just before the time you agree to use it from. A really big shout out to Alessandro who phoned me personally when I had emailed about what I...

"The hotel was amazing and the courtesy of the staff was amazing."

"Rooms furnished to a high standard. Hotel extreemly clean. Breakfast was beautiful. Spa was amazing, as was the view. Staff very friendly and approacbale. Amazing stay."

"Friendly and helpful staff in a warm and comfortable hotel of character. It’s all good."