"A centrally located hotel with easy access to the attractions in central London. The lobby was hot and very busy on a late afternoon in June. The self check-in process was smooth, but my room key card wasn't programmed correctly. Having queued for a lift and wheeled my luggage to the furthest room on the floor, it was frustrating to need to return to Reception for a working key card. The Reception staff were helpful in arranging a later, separate check-in for my companion. The twin room was...