"The breakfast is going to the diner next door which has rude staff the rooms are very small with no space. Amenities where? I asked for a different room because it was not what I asked for nor what was advertised. I fit even get an apology. I will never stay here or recommend "

"Customer service is horrible!!!!!"

"Super convenient hotel, fun decor and very clean. Quiet rooms!"

"Very good vibes and super friendly and helpful staff. Amenities were nice, but lots of on-site local restaurants were very neat to have. The bar was super lively. Overall great. Would stay here again. "

"Always a great stay at the Park Lane. Hidden gem on the park, we will return darling."

"Very nice staff and everything went very smooth! Would stay again "

"I was very happy with this charming little Hotel! It is in a good location, just a short walking distance to things like Times Square or Madison Square, Gardens, or Macy’s. Plenty of charming restaurants in the area. The hotel was decently quiet. The beds were extremely comfortable and the room had plenty of space for a couple of girls with lots of luggage. The Front Desk staff were very nice, a lot of times it was a couple of big Burleigh guys which was nice it made me feel extra safe. Be sure...

"Everything was amazing the staff was super helpful I can’t believe how amazing our time was. Thank you so much"