"Public parking close by, make sure to pay for parking there. Main entrance and lobby was nice. Only one working elevator at the time. Bathroom had light mold on ceiling in one room, walls peeling in bathroom in second room. Staff was very friendly "

"Everything was perfect from the cleaning the food the parking and the staff Joseph and Kelly were very amazing great service presidential suit was phenomenal 10/10 5star definitely worth every dollar "

"The property provides easy access to the rooftop and pool areas, beside that lifeguard services are not available. Furthermore, self-parking is a viable alternative, and really good prices compare with other area."

"A nice and basic hotel near Chicago Ohare. The continental breakfast was very good included waffle making station. The room was clean and bright. The parking was safe and complimentary. We arrived in Chicago one day early and could not add an extra day to our existing reservation at another hotel. We were glad to find this Best Western that fitted our need, reasonable rate and with complimentary parking."

"Clean. Good breakfast. Nice jetted tub in room. Definitely would stay there again."

"Place was clean and convenient location to move around Chicago! Less than 10 mins from airport!"

"When we checked in I was charged for a room that I had prepaid in full. Then they gave us a room in the basement. I asked the man at reception to refund the payment, which he couldn’t do — although it was fixed the next day. But the room was in a noisy area and with very little light. Not a great Best Western experience."