"The breakfast was the best I’ve had in a while. They already had ready-made pancakes and hashbrowns. You never see that …. This young lady asked me if I needed some juice and offered to get it for me. That’s next level service. I’ll stay there every time I go to Chicago."

"People were very helpful and breakfast was good. However the exercise room was in poor condition. Elliptical machine was out of order, treadmill machine's emergency stop nob kept going down all the time, (would not keep the up position), therefore it would stop suddenly all the time. No variety of dumbbells either, just for 200 lb person."