"We love the Palmer House! This is our “go to” hotel when we travel to Chicago. It is close to theaters, concert halls, Michigan Ave with museums, restaurants, parks, etc. The hotel lobby is incredible! A great place to relax, have a beverage, people watch, and enjoy. The room we recently stayed in was beautiful! We were surprised with a suite and so much room to enjoy."

"Stayed for one night after returning from Europe. Check-in was easy and staff were very friendly. Great service at the restaurant and a decent gym. The carpet throughout the hotel, especially in the rooms, is in dire need of replacement. The carpet in my room must be 25 years old and filthy. The carpet was buckling in many places."

"Staff were nice. Hotel was at maximum capacity per security and it just felt overwhelming and claustrophobic at times."

"Bathroom could more updated"

"Conveniently located"

"Great Staff, Service & Ambiance. On site breakfast made fresh to order. "

"This was my second stay at this hotel in the last few weeks. Once again, the room was very clean, comfortable and spacious. Cleanliness of the bathrooms has been top notch."