"Clean room and friendly staff"

"Everything that was needed for a short stay in downtown "

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were...

"We had an amazing three days in downtown Chicago and the Palmer House. Hilton was at the center of everything. We got to see Hamilton, which is literally right across the street from the Palmer house and garage parking was conveniently located across the street on Wabash. I booked it through SpotHero, three days ran us about $60. The hotel is gorgeous. The rooms are immaculate. We had a fantastic time. Oh!!! And they have a spa!! Facials were perfection and the pool was refreshing after a...

"Everything was perfect. Clean the service was amazing."

"Cost extra for parking. "

"My favorite hotel in Chicago "

"The staff was absolutely amazing! Every single person that we had contact with went above and beyond. We are definitely going back."