"Stayed for one night after returning from Europe. Check-in was easy and staff were very friendly. Great service at the restaurant and a decent gym. The carpet throughout the hotel, especially in the rooms, is in dire need of replacement. The carpet in my room must be 25 years old and filthy. The carpet was buckling in many places."

"Bathroom could more updated"

"We always book this hotel when staying in Chicago. The overall atmosphere, staff and room cleanliness is what brings us back."

"We love the Palmer House! This is our “go to” hotel when we travel to Chicago. It is close to theaters, concert halls, Michigan Ave with museums, restaurants, parks, etc. The hotel lobby is incredible! A great place to relax, have a beverage, people watch, and enjoy. The room we recently stayed in was beautiful! We were surprised with a suite and so much room to enjoy."

"Great Staff, Service & Ambiance. On site breakfast made fresh to order. "

"Conveniently located"

"Que no pidan nada que nadie ayuda "