Find all hotels by Freetobook in Edithmead from SAR 403

"The staff at the front desk were fantastic even though they were so busy! The first room we were put it had an issue with the sealant on the shower glass - water flooded the bathroom. The staff moved us straightaway. However, both rooms were really run down. There were chips in the bathroom counter. There were marks on the walls. There was rust on the lamps. The mugs had stains. The towels were really crusty and had holes in them. Not really what I expect from a Novotel. I doubt I’d get holey towels in a Premier Inn! Would not stay again. "

"Clean and quiet"

"Clean room. Polite and warm staff. Loved the city view from the top floor."

"Easy to access hotel, great facilities, 3 min walk from train station, taxi service 3 min walk, very clean and tidy hotel, very friendly staff"

"Beautiful hotel, spotless rooms, comfortable bed, wonderful staff. This was our second stay and once again, we did not want to leave! "

"Lovely stay, delightful old building. Clean comfortable room Staff all welcoming and friendly. Came with a friend however just the type of place you could come on your own for a few days and feel comfortable in your own space."

"Excellent location being so close to Cardiff Bay and free parking as hotel guest is nice. You can tell the property is quite dated though and could do with some upgrades to rooms. Our air con did not seem to be working or not strong enough so that could be an improvement. Didn't try the restaurant but the bar area seemed nice and relaxing to sit and lounge."

"Clean room, cot provided (albeit a very small rickety one that would probably not have been suitable for an older baby/toddler), friendly check-in staff"

"We had a disappointing experience during our stay. The bathroom was not properly cleaned, with dirty towels left behind. Parking was advertised as available for £12, but it was actually under renovation. We were not informed of this in advance. There were no proper payment options on arrival. The only way to pay was via email or text, which was not possible due to poor signal and no internet access. This should have been communicated beforehand so we could have paid in advance. The staff were unhelpful and rude. We arrived a few hours early and were told to leave and return at 4pm, despite the website stating check-in is at 3pm. Overall, the lack of communication and poor service made the stay frustrating - not worth the price paid at all."