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"Everything was great food staff environment was excellent"

"We honestly loved everything about the resort! Our rooms were adjoining, as requested. They were clean and the staff was wonderful. We loved the restaurants and the buffet. The adult pool and pool bar were also outstanding."

"Racquel and front desk staff very nice. Dining room staff mean."

"We stayed at the Great Verandah room, we love the hammock and spacious verandah. The staff were not friendly, 90% they dont even make eye contact or greet you, we greeted them first. The gym is open area, it can get very hot, the equipments are rusty, I hardly see attendants in the gym. Overall, it was not a bad resort but the staff needs improvement. The food was average. The entertainment needs improvement as well."

"Overall I had a great stay, but it’s not at the top of my list of resorts to go back to. Pros: The beach is incredible! Velvety white sand, crystal clear but somehow still beautifully blue water, perfect temperature. They keep the beach very clean. There are plenty of beach chairs and they have a floating pad on them so you can float in the ocean. The restaurant food for dinner was delicious no matter which one we chose. MOST water sports are included. Snorkeled twice and did a...

"Very dangerous and delayed the trip from the airport to the hotel "

"The setting up of the hotel could have been better"

"I wish I could"

"I booked this hotel due to the amazing reviews , and it is sad to say we didn’t get that same experience, it was like the workers didn’t even want to say Good Morning just staring at you, I really thought it was a cute little place to stay right on the beach but the workers need to learn to be friendly"

"Great location and great breakfast"

"The hotel itself was beautiful—new, modern, and exceptionally clean. The rooms and common areas were well maintained, and everything looked fresh and updated. Unfortunately, the overall experience fell short because of the staff. While they were professional, every interaction felt robotic, cold, and impersonal. There was very little warmth or genuine hospitality, which made the stay feel less welcoming. Another disappointment was the lack of amenities. Considering the price of the hotel, I...

"We enjoyed our stay. Views were wonderful. Staff was friendly, accommodating, and welcoming. We will definitely be back"

"Staff was"

"Rooms are extremely basic with bright white bare lightbulbs. There’s not even a phone in the room! The bed did not have a blanket or throw - only one sheet. Walls are plain white . Tv had many channels but was so old and high up and it sounded absolutely terrible. Water pressure was good and there was hot water. Food was mediocre. I would have swam in the pool at night but every time I walked by it looked murky and had a lot of stuff floating on the surface. The staff was nice and...

"We stayed at the White Sands Negril and had a really amazing time! The property is clean and well kept and the staff were very friendly and polite. There is also security and we felt safe. The room was clean but pretty basic looking but there’s hot water which was nice. There was no TV in the room but we had an iPad and the air conditioning was a life saver. Balcony view was nice too! There’s a mini fridge in the room but a kettle would have been nice to have too, however, the restaurant is...