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"one star hotel"

"The room was clean and most staff were friendly. Wish there was onsite laundry. The WiFi was not great and it was made clear on arrival that is was only available in public areas. In general, don't count on the WiFi. Other than those issues, can't beat a property right on the beach."

"Racquel and front desk staff very nice. Dining room staff mean."

"First off, there is nothing we didn't like about Sunset at the Palms! As soon as we got there, we were welcomed with a drink and given a short tour. When we got to our room, there was a personal note from the person who got our room ready. Mini fridge stocked with water and Red Stripes, robes and slippers, perfectly working a/c and ceiling fan and the room was immaculate. We loved having the balcony to sit on at the beginning/end of our days, also. Overall, the set up of Sunset was the biggest...

"Overall I had a great stay, but it’s not at the top of my list of resorts to go back to. Pros: The beach is incredible! Velvety white sand, crystal clear but somehow still beautifully blue water, perfect temperature. They keep the beach very clean. There are plenty of beach chairs and they have a floating pad on them so you can float in the ocean. The restaurant food for dinner was delicious no matter which one we chose. MOST water sports are included. Snorkeled twice and did a...

"Very dangerous and delayed the trip from the airport to the hotel "

"Excellent location. A few feet from the ocean. Clean accommodations and tasty food. Helpful staff. The hotel is good for the price."

"Really An experience of total relaxation and an excellent attention especially from Jermaine our butler an attention from the 1st day to the last of excellences for a long time did not enjoy a wonderful service In general, the hotel's attention in all areas was magnificent 10/10"

"Overall always a great experience! Super warm and friendly staff. Very helpful! Cozy green atmosphere and an amazing beach. Even better is the included breakfast. Always a great time! Definitely recommend!"

"The staff was very pleasant to our entire group of 21. Excellent location. Breakfast options could be a little wider but overall it was yummy every morning. Food was delicious and reasonably priced. Kerry-Ann was our fantastic server for breakfast all week and on the beach as well. We are a jovial bunch and her personality fit right in. Tony "Montana" made sure we had what we needed and kept the vendors away unless we asked him to get someone selling a certain item for us."

"The hotel itself was beautiful—new, modern, and exceptionally clean. The rooms and common areas were well maintained, and everything looked fresh and updated. Unfortunately, the overall experience fell short because of the staff. While they were professional, every interaction felt robotic, cold, and impersonal. There was very little warmth or genuine hospitality, which made the stay feel less welcoming. Another disappointment was the lack of amenities. Considering the price of the hotel, I...

"Beautiful hotel, amazing staff, great location minutes from Ricks cafe and 7 mile beach will definitely be back"

"Rooms are extremely basic with bright white bare lightbulbs. There’s not even a phone in the room! The bed did not have a blanket or throw - only one sheet. Walls are plain white . Tv had many channels but was so old and high up and it sounded absolutely terrible. Water pressure was good and there was hot water. Food was mediocre. I would have swam in the pool at night but every time I walked by it looked murky and had a lot of stuff floating on the surface. The staff was nice and...

"Room was clean on arrival , staff was great and extremely helpful. Balcony was great for winding down late night. The air conditioning worked great and was great fun to have it on a couple of"