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"Overall the room was clean, the bathroom was ok. The shower attachment didn’t work so i couldn’t use it to really wash off my back. No trash bags in the cans so it just felt wrong to throw things away. Overall the staff was friendly and kind. Some more friendly than others. Some behaved as if they just didn’t want to help or it was too much to explain something being very sharp with their responses. Not having any of the rules explained, i got reprimanded in front of everyone for wearing a...

"The beach and ocean water the best so far. I’ve been in Dominican Republic 4 times different resorts and same amount in Mexico. None of them beat the beach in negril Jamaica.. very calm, warm and so clear.. even better than Aruba. The food, staff and entertainment was good."

"This was my third visit. I like the authentic Jamaican ambience. The hotel is not a glitzy, luxurious property but is very comfortable and has more of a homelike atmosphere. Very helpful friendly staff. Competitively priced and I would say a bit of a well kept secret."

"An older resort, but we had a wonderful time. Restaurant served three meals a day and all were delicious. Not a huge menu but sufficient options for everyone. The staff was vey friendly and kind. Pools were very nice. We would definitely return."

"We’ve been to other Couples Properties and always have had a great time. When we booked we did realize that it was “hurricane season”, but if i would have known that because of the low occupancy things would be different at the resort i might have thought twice about booking. First, not all the buildings were open. They said they were using the slow time to do some refreshing of some of the rooms. Our dinner choices at night were also limited due to the low occupancy (not all of the restaurants...

"Gave a mid review on property maintenance since our building suffered a power loss for around 2 hours during the night and maybe around 3 hours the following day in the evening. There was no communication from the staff so that was disappointing but it was eventually resolved. Everything else was great. That alone spoiled the trip. If the issue is permanently fixed or at least the staff would be more forthcoming, I'd definitely recommend."

"I have been staying here since I was a kid. BEST service ever. Staff is so kind and helpful. Thank you family. Always"

"The air conditioning is very old and the bathroom pipes smell really bad. The 1st room was infested with biting ants in the bathroom countertop and had to do a room change. Also make sure you're on the side with beach and not across the street having to cross the main road to get to the beach. This used to be one of the best places to stay but is in need of many upgrades to become suitable again."

"The view while you’re in the natural pool! Amazing!!!"

"Staff interaction was excellent! Food was good"

"Room was ok, staff were helpful, security staff were exceptionally friendly especially Mr Francis, breakfast was amazing too but repetitive, staff in dining room were very friendly, the view of the beach was breathtaking from the lobby and breakfast room"

"We only went because our hotel power was off for over 12 hours and we needed a shower and electricity. The front desk staff acted like we were bothering her. No personal skills or interaction. The very small room had dirty sheets and dead bugs and spiders everywhere. The pool was so dirty no one was even lounging there. The best thing is the beach and the staff there. This place needs a major renovation or at least a good cleaning. Needless to say we charged our devices, spent the day on...

"A little off the beaten path, but perfect if you enjoy peace and quiet. I stayed in a comfortable, relatively dry garden-view room. Dinner by the beach was just okay, but the sunset was absolutely stunning. The staff were all very nice and welcoming. Overall, a lovely and peaceful stay."

"I love everything about this place. Even with construction going on, it was a beautiful stay. We had a wonderful dinner at Ivans. It was one of the most romantic settings I've ever been in, looking over the cliffs while dining. The staff went beyond expectations and made everything so great. I definitely will be back to stay when I am here. Love love love!!!! BtW the little Capricorn is perfect if you just want a basic room. It has all the amenities you need and it's decorated so...