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"The room was clean and the staff were very nice. It would have been nice to know what wasn't included in the "all inclusive package" before ordering something and having to pay for it. There could have been more ala carte restaurants."

"Such an amazing experience I will definitely be back one day and I would not stay anywhere else the staff were like family my children loved the activities the food was amazing and the vibes were breathtaking. Thank you for an amazing stay!"

"On site staff is very friendly but "

"The staff were super friendly and very welcoming."

"Resort is in dire need of renovation, with multiple issues/appliances falling apart etc. The kids don't care though, still loved it. Staff lovely and helpful, but overwhelmed and desperately understaffed by the looks. If price is ok and you have young children, its still a good stay, but would strongly recommend staying away if childless/older children in favour of other options until they sort themselves out."

"The breakfast was great and had a lot of options and I liked that they had an adults only seating area"

"Beautiful island and largely lovely staff. Rooms are dated. Fitness centre isn’t really a gym it’s a bunch of dumbbells. Main issue we had though is that there were cats roaming the main restaurant one evening, complained to staff to see if they could shoo them off and they just laughed at us. A few minutes later one jumped on our toddler and ruined our meal and left her very scared of the restaurant for rest of the trip."

"Very nice facility . Good for the family.Staff are amazing. Exemptional service. "

"I booked this resort for myself and my two daughters and it was so beautiful. The beach waters are literally crystal clear turquoise water. The snorkeling was beautiful. The coral was so bright. The staff was 10 out of 10 so pleasant so kind willing to go above and beyond to make your stay happy. Special shout out to the all the bartenders especially Fresh and Ami. Una and Bill were very very helpful with everything. I will most definitely return. "

"DO NOT STAY HERE!! The property is run down, the service is non existence and they give “Fiji time” a whole new meaning of slow/incapable. We had issues from the moment we checked in."

"Terrible customer service"

"We had a fantastic stay during the Easter break. The place is a paradise!! Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again! "

"Very poor service,the air conditioning was not working amd we were only told about the check in was done ....and told will provide fan but wasnt provided.we asked for our refund so we can move to some othe hotel which was approved but till date we haven't received our received....i already called the hotel for follow up but no reply "

"I was really impressed with the service, food and well maintained facilities. So easy to get to and a quick taxi ride into Port Denarua."

"We loved the privacy of our bungalow. It really felt like we were alone. The staff went out of their way to make sure that those with children were grouped together. So that everyone could have a good time. The staff were very warm and welcoming. The property was beautiful and the snorkeling was exceptional."

"Everything good, staff very nice, resort clean."

"Haved stayed here in a family villa and a 1 bedroom villa, the 1 bedroom is a major upgrade with better cooking facilities and an actual bedroom. The family villa is a large studio."

"Amazing time on Malolo Island resort, from the warm welcome and lei greatings, to the staff who are so attentive and took a great care of our family of seven! Would highly recommend!"

"El personal es lo MÁXIMO, el spa esta deli"

"It was a brief stay due to the cyclone cancellations. The staff have been extremely accomodating allowing a travelling family to meet us and have breakfast then leave all our suitcases after checkout while we enjoyed some of what Denerau has to offer before moving on to our next accomadation. Thankyou The palms. We really do appreciate your hospitality. "