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"Amazing staff and facilities are currently being updated. The hot pools were a nice feature."

"Really helpful and accommodating staff. I was going to be late for check-in but staff waited and even upgraded my room. Really good as I had an exhausting day. Thank you. Beautiful and comfortable room and bed. Super clean!"

"The pool and Sauna are great."

"Nice wee place at a reasonable price. Our room was dated but very clean and comfortable. Great shower water pressure and comfortable bed. Would happily stay again."

"Da wir mit dem Auto nur auf Durchreise waren haben wir auch nur eine Nacht im Hotel verbracht. Es ist ein Hotel im Kolonialstil, was etwas in die Jahre gekommen ist, aber seinen Charme hat. Es war ordentlich und sauber. Der Safe hat leider nicht funktioniert und die Mitarbeiterin war damit ziemlich überfordert. Das Frühstück war Standard für Neuseeland, gibt’s Nix zu meckern. Den Pool haben wir nicht genutzt, sah aber sauber und gepflegt aus. Preis/Leistung war ok."

"As always a great place to stay."

"All good, all around, great staff."

"Our stay was amazing, starting with our arrival, staff was so kind, welcoming. The room, it was perfect for a family of four, all we needed was right there. The pool, oh my goodness, don't get me started this was amazing, my girls & husband loved the waterslides. I love how movies were played. The cave was cool & the swim up bar was a high light."

"Friendly helpful staff, good location and clean room"

"Clean and tidy and full equip. Great for families on a budget"

"The location was great but the property could do with a refurbishment"

"Very quiet. Nice spa bath"

"Beautiful location with access directly to the path around the lake. A great place to eat wiht a view of the lake only steps away. Quiet. Staff helped us with rooms all next to each other (3 rooms) and on the bottom floor a we were a group of 65 yr. olds. Only 1 washer/dryer on site that we could see. It would be nice if staff explained use and if there were special hours or access for the washer/dryer. Loved the kitchen area and the warmer towel rack in the bathroom was great."

"Super easy check in . Lovely accommodation, very close to Taupo city! :-)"

"Fantastic view from our room right across to Lake Taupo! Within walking distance to the shops & restaurants"

"Good value for money, especially considering the location. It's a heritage building and hasn't been refurbed in a long time, but the beds and bathrooms are kept clean and it is considerably lower cost to alternative hotels in the CBD."

"Undercover car parking"