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"Staff were all nice and accomodating"

"The room, when I arrived, was clean; the patio was dirty, and probably the previous guest's hair was all over the patio DISGUSTING. However, the pool area was so gross and dirty. The smell was HORRIBLE! Tried to take my 2-year-old to the children's area and could not tolerate the stench! Smelled like something rotten. Thank God I had on sandals; the whole area was dirty, with ants everywhere. The lazy river was so dirty, and roaches in the pool. I would have expected more from such a prestigious...

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"My toddler and ai loved the resort pool, smoothies, and lunch."

"Lovely room, fine property. Easy access to the El Paseo. I did not dine there but the bar had nice music and a good vibe. I’d stay there again."

"The best hotel for rest."

"Ssd"

"Clean room great staff"

"The resort lacks elevator access. If you are traveling with a lot of luggage, you may want to request a room on the first floor."

"Pros: - Good for all ages (couples, children, etc) - A lot of room types - Historic feel, character - Multiple pools Cons: - Our a/c unit was making a loud sound so we had trouble sleeping our 1st night, but the staff moved us the 2nd night to a better room and we slept great - We couldn't find 2 lounge chairs available at the adults only pool (so we went somewhere else) - When it's hot, the resort is spread out and it's uncomfortable to walk far"

"Very clean room and nice staff, pics are a bit deceptive. My suite didn't look like the ones in the picture. It was more of a motel vibe w a hot tub so I guess that was a good touch. Definitely catfished me"

"This is a beautiful Villas highly recommended. I got the best view close to pools will definitely stay here again"

"Couldn’t sleep with the people banging the floor above us all day and night. The water on the shower would leak through and cause a large area of the restroom to get wet. Had to use our towels to clean the water spill. The pool area was dirty, would not travel here again"

"Staff was informed about a drunk guest in pool they refused to help. Once the guest became unconscious my daughter and wife had to physically pull the guest out of pool. Staff did nothing to remedy the situation."

"Overall, my family had a wonderful Fourth of July getaway in downtown Palm Springs, and we enjoyed our stay at this property. The location is by far its greatest asset. We were able to walk everywhere—to the Palm Springs Art Museum, American Bistros, shops, restaurants, and other local attractions. Once we parked our cars, we didn't need to drive again for four days, which made our vacation relaxing and convenient. The standout experience was working with Luis, who managed our reservations. I...

"I wish breakfast was a given, cost a lot of money. The staff are friendly. My room was clean."

"Large and clean bedroom with 2 queen size beds. The staff were extremely friendly. The pool was large but way too many people which means not enough chairs nor towels. The parking was large and easy to find a spot."

"Had a good time but overall the room was old and the carpet was really dirty! The bathroom needs redone. There was no vending machine and they didn’t leave any waters!! Lastly! The pool chairs were extremely dirty, very old! Deff need to update some things"