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"I will say the pool was beautiful, and the architectural design of the resort is amazing. But, there were bugs in our room. The resort staff who pick you up on the golf cart and take you to your room were very prejudice towards white people. Most of them would only pick you up if you speak Spanish. It was just blatant racism. Also, when I complained about the bugs in my room all they did was take the resort fees off for one night. Also all of the pool chairs have bird poop on them. I feel like...

"Best hotel in PR. The pool is amazing plus the other amenities . My second time staying here and if I come back I’m going to stay here again!"

"Ice machine didn’t work."

"Best stay ever!"

"We stayed for a week and it rained a lot so bring an umbrella and good shoes."

"The only thing I didn't like about the property is that it's not all inclusive"

"I loved the hotel and the staff were wonderful. We did reboot the cabana one of our days to have shade all day. I would say this was the only day that annoyed me. The pool staff was great. There was one front desk girl who when we asked if we could rent it said the front desk does not help with this and sent us to a web page. After filling it out and being charged daypasses like we were not staying at the"

"All in all a beautiful and pleasant stay at Condado Vanderbilt Hotel! Amazing staff and the vibe was definitely lux! Will be returning back to this property someday!"

"Great staff but my room smelled old and musty. General areas are looking a bit tired/aging"