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"Localización y tamaño. Falta mantenimiento: el agua se va varias veces a lo largo del día por falta de presión, el extractor de la cocina no funcionó en 10 días a ninguna hora, y la ventana del dormitorio estaba rota, no se pudo abrir en 10 días. A los 5 días de estar allí se descolgó hacia dentro con el viento y tuvieron que apuntalarla con un palo para que no se cayera. Así estuvo los 5 días restantes."

"This place was great. The staff were super friendly. The Hotel was perfect location to reach everything we wanted to reach. We had a rental car which opened us to explore what the local scene had to offer. Beaches, Night markets, Supermarkets, Late night local Ice creams shops, Festivals, the lot! Underground parking was excellent at keeping the car cool. Rental towels (10 euro Cash deposit each) were very convenient as we were travelling very light. The Aqua Park was great fun. Be sure to check...

"Very good overall"

"To be honest, and in my personal opinion, I don’t feel this hotel currently deserves a 5-star rating, especially considering the price. Our stay was unfortunately not a particularly pleasant experience. We had to change rooms because of unpleasant smells, especially on the lower floors. To be fair, the staff were helpful and arranged alternative rooms on higher floors, which I appreciated. The best part of the hotel is undoubtedly the spectacular sea view and peaceful location. However, when it...

"Clean rooms, daily cleaning and turn down service. Enjoyed the gym on multiple occasions and indoor pool."

"De accommodation ziet er mooi en schoon uit, vriendelijk personeel. Aan de overkant een supermarkt, erg handig. Moet alleen nog een factuur krijgen voor de betaling van 2 refill waterflessen die ik betaalde voor 15 euro per stuk. Dat zou per mail verzonden worden."

"The front desk staff were wonderful and kind."

"Friendly and professional service"

"I had a good stay there. The staff is friendly and helpful. The hotel is a 3 star. The gym needs and upgrade. There is a shuttle that takes you to the beach club, the beach chairs are not included as I assumed. Close to stores and restaurants and the bridge to cross to the marina. 10 min walk to the center, 20 to the public beach. There is a breakfast buffet with variety which was okay."

"An excellent hotel—I highly recommend it. It is very clean, and the service is excellent. I would stay at this same hotel again."

"I had never stayed at an Epic Sana hotel before and this was such a pleasant and excellent experience. Great location -close to Barrio Alto - very nice property with really excellent amenities: indoor pool and spa; a great rooftop pool with amazing views of the city and a good enough gym. The rooms were very nice, with a comfortable bed (very important) and a great strong shower, serviced consistently well every day. Breakfast was outstanding with a terrific array of tropical and other fruit,...

"Beautiful property with a great beach, wonderful amenities, spacious rooms and amazing food."

"Location. Location. Location."

"It was a very bad experience. Room air conditioner was not working at all. We had to fly early in the morning but me, my wife and kids couldnt sleep at all. It was a terrible experience. The hotel room was old. The mattresses were very soft and old. I would not recommend staying at this hotel"

"Perfect, walkable location steps from everything! Free laundry a HUGE benefit on a long holiday! Rooftop pool small but bar/space nice for a drink in the evening or when needing a break mid day d/t heat. Staff lovely, Room no complaints. Try the Mexican restaurant around the corner, best nachos ever!!"

"Gym needs work"

"Perfect stay"