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"Aside from the location and captivating city views (if given a room with city view) the hotel rooms could use a refresh. In my humble opinion the current star rating is rather generous and I would consider a different option for my next stay."

"Great location!"

"Staff were great breakfast and evening meals from fusion restaurant was excellent and reasonably priced. Next to the train station a short walk(10mins) to the central square Supermarket directly opposite. Rooms were very clean all air conditioned comfortable large beds. Didn’t use the mini bar as a lovely courtyard and lounge on the ground floor to sit in with waitress service."

"Alles sauber und neu . Wasserpark einfach super und direkt an der Promenade. Parkplätze ob im Freien oder Tiefgarage vorhanden. Frühstück unglaublich. Wir kommen wieder."

"."

"Great hotel, great location except for all of the building work going on."

"Schöne, große und saubere Zimmer, leider ohne Meerblick, obwohl so gebucht. Frühstücksbuffet sehr vielfältig und alles vorhanden. Allerdings sehr laut und eng im Frühstücksraum. Sechs Aufzüge im Hotel, leider kein Treppenhaus, dieses ist nur im Notfall nutzbar. Hmmm, schade ich hätte gerne die Treppe, anstelle des Lifts genutzt. In allem , schöne Location mit toller Lage, mit kleinen Defiziten."

"الفندق رائع من ناحية الديكور والنظافة والموقع ممتاز في سنتر المدينه القديمه والموظفين مبادرين وخدومين ومرحبين لاي مساعده وفى أي وقت "

"Es war alles schön sauber. Das Frühstück ist toll. Die Lautstärke ist leider eine Katastrophe, da die Zimmertüren sehr hellhörig sind und ständig Kinder schreiend und wie Elefanten trampelnd über den Gang laufen. Die fehlende Klimaanlage ist ein No-Go. Das Bett ist unbequem."

"Great property and lovely staff. Fab location loved staying here"

"Saubere Unterkunft, Zimmer angenehm groß. An der Rezeption kann man Fahrräder ausleihen."

"Great location and thoroughly enjoyable stay in this historic building. Far quieter than some of its local competitors."

"Ok"

"Execelente desayuno, buena ubicación"

"The hotel was exceptional. Everything was really clean, the staff were extremely friendly and helpful and in a great spot just outside the Old Square. There was plenty of choice at breakfast and the restaurant was lovely."

"👍"

"I was greeted by Margaret who was so welcoming and helpful. I traveled from the US and it is my first time to Krakow. I stayed one night but wish I had continued my stay here as it is a convenient location to the square and all to see in Krakow. Margaret also held my bag on the last day while I visited area attractions. Highly recommend as the room was clean and spacious enough. Also quiet. There is a rooftop area but it was closed due to weather. You need your room key to operate the elevator...