"Great hotel and setting is amazing but attention to details with guest services needs work , we had 2 rooms , one of the rooms air con wasn’t working properly and smelt bad I raised this twice with them but nothing was done , also on the day of check out we received a letter under our door welcoming us to the hotel and mentioning that we can claim a free bottle of house wine during our stay , but only receiving this letter on the morning of check out meant we couldn’t use the offer , I asked to...
"Great hotel and setting is amazing but attention to details with guest services needs work , we had 2 rooms , one of the rooms air con wasn’t working properly and smelt bad I raised this twice with them but nothing was done , also on the day of check out we received a letter under our door welcoming us to the hotel and mentioning that we can claim a free bottle of house wine during our stay , but only receiving this letter on the morning of check out meant we couldn’t use the offer , I asked to...
cliff