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"Place is immaculate. The staff from the reception to housekeeping to the bar are all great. We didn’t eat in the restaurant but from what I can see, the food looks great too. "

"Entertainment has gone way downhill since my last stay. Room very dated. Clean enough though. Overall good stay but sort out the entertainment"

"Good entertainment but could have done with starting earlier than it did or at least some music in the ballroom whilst we waited. "

"The hotel doesn’t have parking but was told they have discount arrangements at nearby private car park beforehand. Good to know!"

"10/10 my second stay here. I love this hotel!"

"Clean room, staff were very helpful and smiley. Vu bar has great view, v especially on the balcony and the fish and chips was lovely. Beakfast was buffet and had everything on offer. I also paid extra to have a late check out. Will def stay here again."

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"Welcoming and warm reception given and Quality rooms"

"Rooms clean staff very helpful, we will stay again when next in Liverpool "

"Overall excellent hotel, little dissapointed that the family rooms are 2 double beds so kids have to sleep together which is a bit of a recipe for arguments and the beds are VERY firm, which is not for me but maybe great for some people. Room was clean although not much storage. Nice bathroom and toiletries. Breakfast was excellent with a good selection. Overall really enjoyed our stay. "

"Super cómodo, muy limpio, el personal muy amable, las habitaciones con todas las comodidades."

"Very good did the job reasonably priced "

"This was a amazing hotel so cool if you're a Beatles fan! Would recommend 100% comfy beds clean atmosphere beautiful property"

"Grand hotel with a good position for amenities and theatres in the North area of town "

"Hervorragendes Frühstück "

"Dirty towels "

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"Yes staff were very helpful "