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"Good value for money very big rooms"

"Breakast couln't be faulted. Bar was excellenr"

"Arrived and the first thing that struck us was the 10 or so steps at the front door to get up to the reception area, not easy for older people with a heavy suitcase, we then stood around 10 minutes waiting to check in as there was no staff at reception. Then told that parking was £10 per night which we hadn’t seen listed anywhere, we also had to pay a £150.00 damage deposit (Refundable) which we also knew nothing about, we’re in our 60’s, we’re hardly going to wreck the room! We did consider...

"Excellent place spotless and staff were excellent. Really comfortable bed. Room a bit small but well designed. Loved the small kitchen. Only slight gripe I couldn't get a late check out as the place was fully booked the next night. Right in the heart of Liverpool. "

"Beautiful breakfast setting if you include breakfast in your stay. If you decide to just eat from the self-serve buffet it's not worth it. Breakfast is worthwhile if you also order food from the hot cooked menu so definitely try both options "

"Worst hotel experience ever. Definitely wouldn’t be staying at that hotel ever!"

"Clean rooms.. breakfast was good. Unfortunately we were in the side where building works were taking place.. our view was of storage containers and we were woken at 7am by the workers "

"It’s clean room and central to all places and walkable to pier, sandcastle, pleasure beach, etc; Breakfast is too good and rooms are spacious for families. "

"Breakfast was excellent The workers were really friendly and really helpful"

"Free car park Spacious room but bed had clearly not been moved as there was rubbish under it Stayed in 551 - no warning that despite double glazing you hear every word of announcements at line st station - try and stay at front of hotel. Check in staff were very helpful. The young male who checked us out needed a little bit more training. Good bar attached to hotel. Didn’t eat there but restaurant was quite busy. "

"Clean and spacious room. Helpful staff, at 24hrs reception. Free coffee at waiting area"

"Location was fantastic Breakfast could have been better"

"Ideas? Maybe refresh the entire building! Wish I’d stayed in a premier in , it was that bad! Do not stay here"

"Grand hotel with a good position for amenities and theatres in the North area of town "

"Check in was very efficient . The corridors smelt of wacky backy! The rooms were ok. Breakfast was ok the bacon was overdone but everything else was nice. ok stay for what we wanted it for."

"Breakfast excellent with a good selection "

"Nice hotel with open space entrance and easy checking in. "

"Yes staff were very helpful "