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"Lovely room and testey "

"Entertainment has gone way downhill since my last stay. Room very dated. Clean enough though. Overall good stay but sort out the entertainment"

"Friendly staff, meals were good"

"Staff were very friendly, complimentary happy hour, clean and comfortable room, great location "

"10/10 my second stay here. I love this hotel!"

"Clean room, staff were very helpful and smiley. Vu bar has great view, v especially on the balcony and the fish and chips was lovely. Beakfast was buffet and had everything on offer. I also paid extra to have a late check out. Will def stay here again."

"Great hotel, 5 mins from Albert Docks, roughly 10-12 mins from the Liverpool Lime Street station. Spotlessly clean, helpful staff. Would definitely visit again."

"Clean room"

"Great"

"Overall excellent hotel, little dissapointed that the family rooms are 2 double beds so kids have to sleep together which is a bit of a recipe for arguments and the beds are VERY firm, which is not for me but maybe great for some people. Room was clean although not much storage. Nice bathroom and toiletries. Breakfast was excellent with a good selection. Overall really enjoyed our stay. "

"Super cómodo, muy limpio, el personal muy amable, las habitaciones con todas las comodidades."

"Very good did the job reasonably priced "

"Staff are great. Friendly and Professional."

"Room 407 in need of redecorating only 1window opened seal o round bath in very poor condition, hand basin large crack health issue. No facility for our pet, yet still charged. £ 20, per night."

"very good "

"Upon arrival at reception, the entire area had a very strong cigarette smell, apparently from other guests smoking in prohibited areas. Unfortunately, this smell persisted throughout our entire stay when going through the reception area. Check-in was very slow, with only one staff member on duty at 3pm — one of the busiest times of the day. We had booked an executive room, but it looked quite tired and in need of refurbishment. The room was mostly clean but very dusty, with rubbish found under...

"Had 2 nights fantastic location, good friendly staff all in all good value for money "

"Yes staff were very helpful "