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"My room 262 was absolutely awful, hadn't seen a lick of paint in decades, the bathroom extractor was very noisy, the shower head pipe was rusty and there was no trap in the sink,the wardrobe door was hanging off and the carpet dirty.The only money that has been spent on this hotel for many years has been for unavailable maintenance only.The bar was expensive and had no atmosphere so that's just leaving the breakfast which to be fair wasn't bad.Please view attached pics."

"stayed in a disabled room. my wife used the sink and i had to take the plug out and clean it before use. must have had 2 years hair stuck on it. breakfast was dry and not tasting well. the light in the room was by the exit door and did not light the room up properly. the windows were letting a gale in all night and the fan in the bathroom was going all night with the wind. the corridor was a howling gale. i would not stop there again."

"Nice clean room and staff where very helpful, just needs a little TLC, to get it back to its glory days."

"I loved the Savoy so friendly and lovely atmosphere.I have been recommending it to others already !"

"Rooms a little tired, bed extremely uncomfortable Good location near Albert Dock & Moorfields Station"

"Clean room, central location."

"Great place to stay in Liverpool with friendly staff and clean, tidy room."

"Excellent hotel with lots of facilities. The 2 pools, sauna, steam room and jacuzzi were excellent. Overall fantastic stay, barring my neighbour with his/her TV on quite loud until 1am. Breakfast was hot and plentiful, although no fried or poached eggs. Great stay overall."

"While still an iconic building the hotel is desperate for an upgrade as very outdated. Needs to be modernised in keeping with the age of the building and give it a new feel about it."

"Great hotel rooms lovely and clean and food lovely. The staff were so helpful especially Rachel on reception who booked our shows and taxis for us. Definitely would go back."

"Kay the receptionist on arrival was very friendly and helpful. The bar staff were friendly too. Lovely 3rd floor seaview room. Good tasty breakfast. Would definitely stay here again"

"Staff was really friendly, room was spacious and very clean. Locwas excellent"

"Very well equipped and helpful staff"