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"Check in took 20 mins then lost my payment!! Spa no towels rubbish around ! Evening meal menu disappointing! Restaurant very hot Disappointing visit"

"All inclusive great value"

"Amazing experience in Liverpool and Municipal hotel was exceptional! The staffs who service the breakfast were superb, the reception were very friendly and helpful, thank you all, we are looking forward to coming back here soon . xx"

"It was fantastic value. In the right place very quite fantastic breakfast every thing u need . Hot or cold could not be faulted. Bar price fair for a hotel. Staff were brilliant. We’re going back love the experience."

"It is a very nice and quiet hotel. However, there is no restaurant or bar."

"Hotel was clean, food was good. Staff were excellent. Rooms were ok but the beds were really uncomfortable. Spa and pool were good. Parking is a nightmare. Be careful driving into the parking lane, I damaged my car going through the entrance. Would definitely go back. Kids entertainment is 8 until 10 which I thought was a bit late for kids"

"Slightly dated decor but clean and absolutely perfect central location. Bedroom and terrace bar offering incredible view of Liver Building and surrounding area."

"Perfect"

"Lovely for the money, everything was clean and tidy!"

"The President Was Fine Staff Were Nice And Helpful Room Was Nice Clean A Bit Small Otherwise It Was Fine I Would Recommend It To Expedia Customers"

"Clean and tidy only beds not to comfortable otherwise excellent 👌"

"Great quite room 217 Free bottles of water everyday Great bar area Breakfast if you eat early no problem but if you are eating after 9am Not enough food as everyone seems to come to breakfast at this time"

"Close to cruise terminal- within walking distance if reasonably fit. Wonderful staff, welcoming and helpful. Would stay there again as near all amenities."

"Free parking is a bonus , we managed to get the last spot . Check in was straight forward . Small lift to upper floors . We had room 109 on the first floor . It was ok but had no view , the windows were opaque at the bottom so nobody could see in from the other buildings . Large bathroom but a poor over the bath shower . We had two dogs with us but one wouldn't be left alone in the room so we had to have meals in the bar with the dogs or separately in the dining room . On a few occasions the...

"Excelent!!! close to the Cavern"

"Its a beautiful place and the staff was amazing, friendly and very willing to help, room was clean and the breakfast gave different many breakfast choices to choose from. Great initiative from staff despite the high temperature they ensured there was always ice cubes available for the rooms and offered free ice cream during the day. Very close proximity to the sea, town and other places of interest."

"Staff was very attentive. Breakfast is quite good with a lot of options"

"Clean, modern, budget friendly hotel in a great location in Liverpool. Walking distance to Matthew Street, shopping district, Albert Docks, train stations and minutes walk away from many bars, restaurants and cafes. I would not hesitate to book again when coming back to the city."