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"A great building let down by the very dark corridors and unhelpful restaurant staff."

"We had a refurbished room which was pleasant but there was a lot of direct behind the bedside cupboard. The check in was very very slow. 2 staff on check in one of which was her first day. "

"We had a lovely stay. Every single staff member was friendly and welcoming. The only downside was the aircon wasn’t great but we were supplied a fan instead. Definitely go back!"

"Amazing experience in Liverpool and Municipal hotel was exceptional! The staffs who service the breakfast were superb, the reception were very friendly and helpful, thank you all, we are looking forward to coming back here soon . xx"

"Overall great stay"

"The location"

"The staff were helpful and friendly. The room is small and outdated; the carpet and bedding are not clean. Breakfast is way below expectation for the price it charges me (~£40 per day)."

"Liz at the front desk was Great ! She was very helpful with all the amenities and explained option to go out later at night! The room was great, clean and all my family could fit quite well! Location was excellent for someone visiting with no car"

"The hotel is overlooking the sea. The breakfast was nice. Self service and plentiful. The staff were very kind and attentive. We enjoyed our stay very much."

"Our room was good value for money, great location"

"Awful hotel, completely outdated. Is like something from the Adam’s Family. Small double beds with single pillows on the bed, mouldy walls, small fan provided to cool the rooms in the hottest day of the year."

"Premium room excellent."

"Arrived and got checked in, this was very straight forward. When we got to the room, we unpacked and settled down to watch a little TV, unfortunately the TV did not work. I called reception and they sent a maintenance man, he arrived very quickly and began his fault diagnosis, unfortunately he was unable to repair it. To his credit he soon arranged an alternative room and even organised an upgrade. After packing again we found the new room. The upgrade was a slightly larger room and had an...

"Could not fault the hotel"

"Not a great hotel! Firstly its impossible to get any email/facebook response, they just ignore you On arrival there was a massive line for check in so it took about 40 mins waiting in a hot reception area. Requested a high floor, didnt get one. Room was like a sauna with no air con and no fan. No toilet roll in the room, not even 1. Shower curtain was just stored on the floor Then on the last day we walked up to our room for our key card to not work so had to walk all the way back to...

"Its a beautiful place and the staff was amazing, friendly and very willing to help, room was clean and the breakfast gave different many breakfast choices to choose from. Great initiative from staff despite the high temperature they ensured there was always ice cubes available for the rooms and offered free ice cream during the day. Very close proximity to the sea, town and other places of interest."

"Good location and staff really friendly. We were only there for 1 night but the set up would be great for a longer visit to Liverpool."

"Nice hotel, staff were pleasant on check in. Room easy to find. I like the darker look of the room, it’s easier for me to sleep. However unfortunately we didn’t sleep very well as the room was just so hot. There was a desk fan thankfully, it’s just unfortunate that the weather was warm & so we were only pushing around hot air. Bed/pillows were comfortable. Decent sized room. Slight noise from other hotel room doors banging shut, but not much can be done about that. The location of the hotel...

"The hotel was clean, comfortable and the breakfast was lovely. Situated on the far end closer to St Anne’s, you’re not far from everything that you need."