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"Room was very big we were up graded for free bit disappointed with the stains on carpet and dust on skirting board near the bed Stayed before and was a lot nicer in the room just a bit more eye for detail needed not cheep for one night and would exspected to be perfect"

"We took my 85 year old father in law I emailed the hotel before hand to request we be put as near to him as possible, when we arrived the staff only new about the one room, till I told her They put him in a family room on the fourth floor and myself and husband on the first floor, but we swapped rooms with him, because the room had two high steps which he would have found difficult , They didn't seem at all concerned To are dismay only one room had a phone in it, so we was unable to contact...

"Very friendly helpful staff. Hotel situated within a great area of Blackpool close to all amenities. Good nightly evening entertainment"

"Stuff friendly. Room great "

"If you’re looking for the best hotel in Liverpool that is local to the stadium, this is the one. I travelled from London for a football match and booked this hotel for the weekend. Staff are caring, breakfast was good! The rooms are well maintained. It’s a shame we couldn’t stay longer. Thank you so much :)"

"bar had a good selection but closed quite early for me "

"Excellent stay"

"Bathrooms really nice and new, bedrooms could do with a lick of paint and more plugs, especially on dressing table. Hallway carpets smell a bit musty."

"Room was really nice food was good and bar was excellent 👍 definitely stay here again staff were amazing overall really happy 😊"

"Long wait to check in only one receptionist . This is an old hotel that is trying to survive on the bare minimum..would not recommend it. It is a dump. I was overcharged $900 for one night still trying to get it back."

"Loved the location and easy parking. Would definitely return to this property."

"There was a young persons football tournament on resulting lots of them around the hotel which is fine however parents allowed them to run riot which could have been avoided had the staff been more hands on and ‘seen’ Yes parents should be monitoring their children and if not should be told by staff if children were misbehaving but nothing was said as there was not enough staff to monitor or deal with the situation Some of tables and surrounding areas were left very dirty with crayon’s...

"Would s stay there again "

"The staff went above and beyond!!! The desk team were always so pleasant, the bartenders went out of their way to serve us and always knew what drinks we preferred. They supplied us with ice every night. (we are American and we love our ice water at the end of the day). The atmosphere of the hotel was a Beatle’s fan dream. The location is excellent in regards to Beatles tourist sites and the Royal Albert Dock. Within walking distance of several Liverpool cultural sights. The overall area feels...

"Absolutely brilliant stay lovely hotel and staff amazing "

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Clean"

"Very spacious and clean room. Staff very helpful. Great hotel to stay at and this was my third stay. Would definitely recommend."

"Very nice hotel walking distance to Lime St., Station and the Central station. Lots of shopping and food choices in the area. Short walk to Mathew Street area."