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"Good hotel, would recommend"

"Great stay again love it"

"Staff was so helpul. I broke my arm a few days before arriving and needed some special arrangements to help with sleep. They were fantastic! They took initiative to help, were creative and responded quickly."

"Had a nice stay. Food and staff were fantastic. Would highly recommended. And will definately return for another stay."

"hotel room was very dirty and smells bed wasn’t comfortable pillows are lumpy and not comfortable not phone in the room water pipes are in the bedroom very far from blackpool tower spa was good not book this hotel again ☹️"

"Go to Citadines friendly staff everything compact very comfortable bed and a great location you won’t be disappointed"

"Hotel needs to be closed down and revamped. It is such a great location and size, but anyone going to the 6th floor couldn't in one lift as button broken. In the other lift it didn't go to the 2nd floor, so customers had to go to the 3rd floor and walk down. I booked 3 rooms. My son's room had no hot water in the shower but he did in the sink. He also had wall paper was hanging off the wall's and the room stank of damp. My room had a random step 2 foot inside the door but generally was fine. No...

"I knew the hotel was old and would be dated which I was fine with, reminded me of the shining which I actually liked but the room itself I wasn’t impressed at all with. I paid extra for the better room thinking it would be slightly nicer as it says they were recently renovated but that was wrong. The paint was flaking off the walls and lying on the carpet. The windows were filthy and the bathroom was horrible and rusty too. The icing on the cake was the door not closing or locking and the staff...

"Not bad place at a fair price!"

"A nice enough room for one night. The bed was comfortable."

"Great location, highly recommended for new visitors"

"Breakfast three star because it wasn’t great."

"Best place I’ve stopped anywhere I’ve been in this country. Absolutely perfect thank you"

"This hotel was very excellent overall. I truly loved the pool and all the extras that come with it. The gym is honestly superior to all I've seen. The beds were very very comfy. The breakfast, dinner, Pub & Grill were also very tastefull and well worth the price. There is also plentyyy of parking space available. You also have a zoo which is very close by which is great for a lovely day out. 10/10!"