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"We've stayed at The Imperial many times before and it's always excellent. Our twin room (205) was very spacious, with a good bathroom and modern TV. There's plenty of parking. Breakfast as always was excellent and the members of staff were very helpful."

"Good stay. Room was fine as had been upgraded. Abby stood out with regards to excellent customer service in the restaurant. At times, the dining room seemed understaffed but all staff worked hard. Would stay again."

"Bedrooms and bathrooms were very clean but not very maintained. The windowsills were cracked and broken, the radiator in the bathroom was so rusty that it was leaking water and was cold so was cold when bathing. There is no entertainment, when I enquired, I was told that we could go to their sister hotel The Norbeck if we wanted entertainment, as it says its available on the website. The evening meal on the Friday was not set up correctly, no one to sit us down, then were told that we needed...

"Convient place"

"Clean room, central location."

"Lovely room . Very comfy bed. Really lovely staff. Will book again !"

"great location"

"Cheap n cheerful was a lovely break, breakfast was top quality, lots of options. Lovely bar areas, and Happy Hour 12-7 was perfect."

"First time at the hotel. The staff are so helpful and friendly, the rooms are really nice and comfortable, the food was good , and being able to book a parking space is a great bonus."

"Lovely sea view room which was clean and comfortable, reception staff quite rude and unhelpful. Breakfast lovely but a bit slow refilling empty dishes"

"Excellent location and a nice hotel"

"Staff was really friendly, room was spacious and very clean. Locwas excellent"