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"Unclean ,charge 14pounds per night for parking Food awful Service awful left today's earlier but no refund Won't be back and you don't go"

"Amazing hotel whatever your metric. The concierge is named Davey, as in Crockett. And he's simply the BEST. Go ahead, ask him anything! You'll like what you hear. He's one in a million in all the best ways. Look for him. Can't say enough about our experience here"

"I have stayed here on many occasions which I thoroughly enjoy….it is looking a tad tired but value for money is good!"

"Really kind staff & lovely hotel by the sea"

"was in 109 first and the shower did not go warm and was very weak and the tv had no reflex then was move to 309 the shower ok just went hot and cold all the time even when you had it at the right temperature and the tv didnt work in the either nor did the door close not sure if we stay again"

"Everything about the hotel and location 10/10 , the breakfast was so yummy. Thank you team"

"Great hotel. Very dog friendly."

"Very good location and really good service"

"Great hotel. Great staff. Great amenities. Really enjoyed our stay. Breakfast was really good. Lots of choice, hot and tasty. The pool area was a bonus. We ate in the restaurant. Food was good. Good atmosphere. Overall a great couple of days away."

"Very clean room, staff friendly. Right in the centre around the shopping area. 10 minute walk to Lime Street station."

"Excellent hotel"

"All good. Would have appreciated pair of slippers which most hotels supply 😀! Reception didn’t seem to know timing of trams to North Station."

"No thank you"