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"I travel often but, this was my first time booking at an all inclusive adult only resort, unfortunately, the Riu Montego Bay is overrated! If offered room 30 RUN by all means! The room is located directly over the 24 hr sports bar so sleeping is impossible, the view is obstructed, and to top it off the room has ROACHES! When we complained they sent up housekeeping with a can of insect spray and of course on the last day we saw more ROACHES so, now we have to FUMIGATE our luggage before going...

"Most staff weren't as friendly as other resorts and found cockroaches in our room on multiple occasions."

"This was a great place to stay 10/10"

"It was excellent "

"It’s a nice little resort for the price. This is a little dated, but they are about to get a huge upgrade and expand the property down the beach as they bought up another resort so looking forward to seeing what this thing looks like after a ton of money is invested"

"Yes"

"It was amazing❤️ will be coming back soon "

"This was a great resort to stay! I will definitely be back. I want to thank the staff that made my stay memorable: Satia, Kenny, Donevan, and Keino. The beach is right across the street and you get free access. This is definitely somewhere I would stay again"

"Great resort! All staff were very attentive and tended to all our needs. Plenty of food and drink options at the resort. Wish we could have stayed longer! "

"Beautiful property with exceptional customer service. "

"Had a clear "partial beach view" although our room was above the smoking area which was a bummer because who wants to smell cigarettes all day. Check in was not smooth either and my fiancee and I had to wait TWO hours past check-in time for our room to be ready. Being that we didn't get into our room until 5pm when we attempted to book dinners for our stay the restaurants we wanted to check out were all booked. Ridiculous. While we waited for our rooms we wanted to check out the amenities and...

"Great"

"The room was actually cleaner the day after we arrived than it was on the day we checked in, which was disappointing and not the standard we expected. The television in our room also did not work the entire stay. We reported the issue to the service desk several times each day, but an IT technician didn’t come until the night before we checked out. When you book a room, you expect the amenities to work. We were told they tried to call us, but we shouldn’t have to stay in the room all day...

"Beautiful resort !"

"We had a wonderful stay! Couple things we would tweak but overall it was wonderful!!! Very very impressed with this resort. It was idyllic and wonderful and restorative! Many commented on how much it has changed post hurricaine. Honestly, it sounds insane. But for what it is now - still amazing. Doesn’t change anything. And the character of the workers - impressive. Still working through some rennovations but the amt of beachfront is truly impressive. Would 100% recommend Excellence...

"No"

"Room, staff were good, entertainers were excellent, the ocean I don’t like (a lot of stones and grass at the bottom of the sea "

"Multiple pools and all were amazing!"

"We recently stayed at this resort, and overall it was a very pleasant experience. The resort was very clean, and the staff were extremely friendly and helpful. This was actually our third time staying here, and we have always enjoyed the atmosphere and service. However, we were very disappointed with the restaurant reservation system. According to the website, reservations open at 8:00 a.m. on the same day, but every time I tried to reserve right at 8:00 a.m., the system showed that everything...