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"The room was clean and comfortable but very dark, nothing like that shown on the website. There was no information about the hotel or surroundings in the room or anywhere on display in the hotel. The pool area did not appear to be cleaned regularly as the same pieces of paper and leaves were on the floor by the jacuzzi and steam rooms for the 5 days we were there. The hotel grounds were pleasant for walking with lots of trails but poorly signed. "

"Everything is very well designed. The rooms are super comfortable and cosy. The lounge/lobby/bar are both beautiful and comfortable. And the food is just delicious!"

"Rooms can be quite far from reception and if you are on the first or second floor , there is no lift for lugguages. Breakfast is served until 10am but at 9.30 they start taking away cutlery and glasses while you are still sitting. Quite annoying if you are just enjoying your coffee. Breakfast is below average, porridge not edible , scrambler eggs poor"

"Stayed here with my husband and 2 kids (5 and under). The room was spacious and clean. Parking was convenient. Breakfast had minimal items which was in line with expectations from past reviews (milk, cereal, porridge, bread, jam, coffee). My only issue was the shower, the way it is heated doesn't provide flexibility to get the temperature correct (3 settings of cold, luke warm, burning hot). We only stayed one night so it was fine. "

"Chambre quasi neuve, bien pensée et très propre. Malheureusement, bruit de clim/ventilation provenant de l'extérieur, gênant pour les dormeurs sensibles au bruit"

"The room was very comfortable and clean with all the amenities you needed for your stay. We had a twin bed room and the beds were comfortable with extra blankets and pillows in the room. The bathroom was nice with a towel warmer and soft towels. My only complaint, but this is common throughout, no wash cloth... The front desk staff were very friendly and professional, we checked in quickly and given our room key. All of the staff we met were very friendly. The breakfast was very good with a...

"All facilities was clean , staff very friendly and helpful, breakfast was good "

"Room was spacious and clean. Dinner at the hotel was okay - wished more vegetarian options were offered. Buffet breakfast was disappointing as the buffet was a mess from previous customers - had to ask for more bowls/plates and there were no more bread, pastries, cheeses, etc and the buffet itself was dirty. And this was at the 9 am time slot and there was still 30 min for customers to come and have breakfast. Mountain view was gorgeous. Only nearby shop was a coop grocer. Hallway carpets...

"Clean rooms, didn’t have breakfast or dinner so can’t comment. Didn’t find the staff there very friendly. Great location. "

"Overall, we had a good stay at The Garrison and most aspects of the hotel were positive. The location is excellent for exploring Fort William, and the main facilities were clean and well presented. Apart from parking, everything else met expectations and the staff were generally helpful. However, there were a few downsides. The single sofa bed was very uncomfortable and not suitable for a good night’s sleep. Also, there was ongoing construction work which started quite early around 8am — this...

"Lovely surroundings, inside and outside.Very pleasant yet too brief overnight. Happy we found Tingle Creek."

"Nice little boutique hotel in great location to trains, shopping and restaurants."

"Beautiful hotel, clean rooms, great staff. Good selection of food for breakfast and in the brasserie. "

"Enjoyed our stay,did feel things were big dated especially entrance!"

"Our room was very nice, we had the twin bed room so things were a little close but still not bad. The closet was small but worked well for us. The bathroom was very clean and nice with all the amenities we needed. There was tea/coffee maker in the room with several bottles of water. The service from the staff was excellent from the check in, maids and waiters. I will admit when I saw it was a distillery it piqued my interest thinking whiskey, nope it is a gin distillery. We meet the owner...

"Lovely property, our room overlooked the golf course. "

"Clean, modern, tastefully decorated, friendly and helpful staff, conveniently located near the train station."

"Clean, comfortable and warm, easy access to Cairngorm mountain / ski centre, Loch Morlich, Reindeer Centre and Loch Uaine (Green Loch). Food menu in bar a little limited (Burgers etc.) but has other eateries. Only negative is the walls are thin so can hear people in next rooms but the staff were very quick to act"

"It’s very handy for the train station."