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"This hotel is not your typical all inclusive resort. The buffet option was not available every day. They have a menu that you can order from but it gets boring after a couple of days. The food quality is below average. Room service is for a fee. Too many restrictions for all inclusive hotel. The pool water was always cloudy morning and evening. Only beach chairs are provided by the hotel upon request. No umbrella. If you wish to have an umbrella then you should go to the beach early and rent a...

"Amazing resort!!!"

"Although I loved the rooms and staff, the room was exactly as described but most of the screens on the patio doors were useless because it had holes and a long tear at the bottom. The main bathroom light didn't work properly, it felt like I had a bathroom gnome randomly turning off the light like an irritating younger sibling. The AC started leaking in the bedroom. There were way too many bugs in the room. Lots of ants on the property. I couldn't sit comfortably at the pool because in seconds my...

"Good and affordable stay"

"Our stay at the JW Marriott Resort Costa Rica exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with exceptional hospitality and attention to detail. The property is absolutely stunning, with beautifully maintained grounds, a spectacular pool, and breathtaking views that create the perfect setting for a relaxing getaway. The rooms were spacious, impeccably clean, and incredibly comfortable. Every restaurant we visited served delicious food with...

"It was a very nice hotel"

"In Building 3000, there were Raccoon's in the ceiling. It was very disturbing & a nuisance during my stay. This was due to noise from the rodents, along with garbage/debris left on my deck. I would not return to this property."

"The hospitality is fantastic at the property—the staff went above and beyond to make us comfortable, our room was upgraded, and the spa service was perfect. Where secrets can improve is the cleanliness and the upkeep of the rooms and property. It definitely seems a little dated for its rating, and the sofa and chair in our room was stained in a way that we didn’t want to sit in them. It was nice to have a quiet pool and a party pool but the water in both were so hot it felt like bathwater. We...

"Amazing hotel and service"

"Tucked away at Papagayo, this location is perfect for a family getaway. Samuel was SO helpful. Gernan was terrific, the breakfast staff was great. Gym was perfect boutique and the spa setting is dreamy"

"Bien situé, très belle vue. Chambre standard. Nourriture du buffet bien mais sans plus."