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"No air conditioning."

"Pros: Clean room, air conditioning was nice, and the location was great. So close to so many shops, food, theaters etc. Hotel is also right next to the underground. Staff was nice, some were more helpful than others. Cons: The price for what you get is not great. You’re essentially paying for the convenience of the location. There were a severe lack of basic amenities in my room (no cups for water, no tissues, no washcloths, no blow dryer etc). You essentially are paying for a bed, AC, a...

"The hotel is solid, well-located and a bit ordinary. Breakfast is a bit meh. BUT - we were travelling with a wheelchair and the place is wonderfully accessible and the hotel staff super helpful. The accessible room was excellent. As some reviewers have noted, a large powerchair might have trouble with the elevator, but even so i think you could make it ;) we had a small powerchair and it was no trouble. All in all a lovely stay - if I were alone I'd still probably pick a quirkier hotel, but for...

"Aircon was poor in the room very old unit 28 degrees in this heatwave Check in was slow at 3pm usual rush and only one member of staff despite there being a few around Only one lift out of 6 working I assume i was in the old part and I hope there are plans to renovate"

"So, they charged me twice before I even got on the plane. It was a $6000 charge. I immediately notified them and they stated that they were sorry for the inconvenience. Hmmm. Next it is a very minimal hotel. Which I was not aware. My error. Rooms were small and there was not one bench or chair in the room to sit on. No reception area. One chair and a desk at check in it was very tight. So I arrived late and had to get take out food. I go to the room and we are using our luggage on top of the...

"proximity is great. Soap was not filled."

"All good"

"Great location, the most attentive staff, and comfortable modern looking and very secured lobby and other secured amenities."

"I usually don’t write reviews, but our experience at this hotel was so great that I felt I had to share it. London was the last stop of our European trip after visiting three other countries, and because of our schedule, we booked this hotel at the very last minute. From the moment we arrived, we were welcomed by Selin at the front desk, and she was absolutely wonderful — so friendly, kind, and helpful. Since we had two separate reservations, she went out of her way to email her manager,...

"Nice location"

"Very basic room - adequate for 1night - wouldn’t stay longer"

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"The good: Location, location, location: close to Victoria train station, major attractions, shopping, restaurants, and Chinatown. Decent breakfast a definite plus. Clean. The not so good: Tight Bathroom even for one person, forget two people in there. Very weak shower water pressure made bathing a challenge. Fairly hard mattress. No room service. No ice machine Narrow corridors with cleaning carts making walking single file."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"The Hotel staff were really lovely and helpful... And the hotel and room were very clean, the only downfall for us was even though we booked a cosy room, it was ridiculously small would be OK for 1 person but not 2, it got very claustrophobic... But everything else was excellent... So my advice would be to book a bigger room."

"Completely awesome. Will stay there again"

"My favorite hotel in London. since 1963 The Staff are always accommodating and this year, they even celebrated my birthday. Breakfast is not only traditionally English but magnifically displayed. No request to big, they happily serve. M&S and Victoria Station right out their back door. The Mews and Palace just an easy walk with shops and restaurants to temp any purse or palate."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"👈"