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"It is centrally located"

"In the heart off london"

"This facility is for the traveler that only needs a bed and a bathroom. There are no tables or dressers or chairs in the rooms. No extra amenities except for a coffee shop in the lower level and the vending machines for drinks did not work. They were short on pillows and we had to ask several times for a couple of extra pillows. Every time we were out of toilet paper, we needed to ask for more toilet paper and they would only give us one roll at a time. The beds were a mattress on a platform and...

"Extremely helpful and courteous staff on check in and throughout our stay. The location is incredible for low traffic volumes but proximity to Earls Court subway lines (to airport and on main District line). Rooms were small (no chairs to drink morning coffee) but bed and pillows were incredibly comfortable. I would definitely return."

"Wonderful 8 night stay, May 2026. Everything was as expected. Very nice and clean. Only issue was every time you enter from outdoors, ASSAULTED ( no other words work) by some pumped in “ scent”. Not just us, everyone walking into hotel was like Wow!! Not a bad smell, but when it burns people’s eyes, or gives them a headache. Not good Turn it down already. Constant, no matter what time of day or night Literally everyone experienced same experience ( 8 of us as well as every other guest...

"Great"

"Well located just around the block from Paddingtom Station and staff were friendly. A little worn on the inside and small rooms but would definitely stay again. Plenty of dining and pub options nearby."

"We had a wonderful stay at Park Plaza London. The hotel location was excellent, with easy access to major attractions and public transportation. The rooms were clean, comfortable, and quiet, and the staff were very friendly and helpful throughout our stay. The breakfast had a great variety of options and everything was well organized. Overall, it was a great experience for our family trip, and we would definitely stay here again when visiting London."

"Staff was helpful. The rooms were nice and clean. Great location. Would recommend"

"Some of the stall were really good but others were so so. Really didn’t appreciate the guy trying to charge me 20£ for an hour early check in after 8hr flight plus an 1hr travel to hotel. Room was super small but stuff put a decent effort in"

"It is a very central place, staff were lovely and the breakfast was grand too. We were able to keep our luggage at the hotel when we went off to explore. Would highly recommend staying here! ☺️"

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"The location was excellent and the breakfast was very good. We would stay here again."

"The entrance of the hotel is sweet and pretty. The location is wonderful because it’s right next to the underground tube station and very central in Kensington. That was the best part of the hotel, the location. However, I stayed on the first floor and the AC barely worked. The air was blowing well and you couldn’t adjust it. I should’ve complained, but I didn’t and at checkout, I let them know and they didn’t seem to care. I should have complained before. So if you find the AC, not working...

"Overall good experience, great location."

"Very nice hotel. Comfortable bed but could have used one extra pillow. Close to everything and the breakfast was amazing. Would recommend this hotel and would stay there again."

"Good strategic location near British museum and tube lines but far enough away from the main attractions that things like this hotel and restaurants are reasonably priced. It is a typical small older hotel with minimal amenities but I don't hold that against them"

"Average "

"Customer service was very good. Resolved an issue immediately. Breakfast was excellent. Would recommend."