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"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."

"Comfy room, comfy bed, great quality pillows, quilt and towels. Would stay again Thank you"

"Unfortunately overpriced. Dark hallways and rooms. Not very friendly at reception. Luckily only one night."

"Excellent hotel"

"Dear Hotel Management, I am writing to express my disappointment regarding the handling of my recent booking and cancellation request at your hotel, where I have stayed regularly for the past 15 years whenever visiting London. After the Middle East conflict began, my flights were cancelled and I contacted the hotel requesting cancellation of a booking, but I never received any response. Recently, I again chose your hotel for a one-night stay. Due to flight delays, I arrived at 6 am and...

"Every room should provide facial tissue!"

"The area is very quiet which is amazing that after the hussle and bustle of central London to come to rest at the end of the day at their lovely spot. Amazing view of skyline of Canary Wharf. Lovely Promenade walk jusy at the doorstep of the hotel. Very good link to central london with a bus stop just outside the hotel. Quiet , pleasant and spacious rooms."

"Loved the location & amenities."

"Good stay"

"Excellent breakfast, very convenient location close to all famous places. Will stay there again next time I’m in London."

"ラッセルスクエア駅から近いので、ヒースロー空港から地下鉄一本で行けて便利。ユーストン駅、ユーストンスクエア駅も十分徒歩圏であり、大英博物館もすぐ近くで観光しやすい。 修学旅行生のような学生集団が多く、朝食会場は混んでいるが、部屋や廊下は静かで、設備も必要十分であった。"

"Clean room. Nice view at the 12th floor bar."

"Great hotel, convenient location right near a bus stop that took us to all the attractions we wanted to see. The rooms are small but very clean and exactly what we needed. The breakfast for £8 was delicious and we really enjoyed the unlimited tea and coffee options available. Would stay here again!"

"Great location and wonderful staff"

"Clean room and staff was very helpful from the front desk check in and the am cleaning gentleman that helped my wife, child, and luggage out the door thank you."

"Excellent location."

"Average "

"Great location and staff. Breakfast was excellent. The show was fun. No mini fridge. ;( lighting in bathrooms for make up doesn’t exist. The staff after my third stay are on first name bases are just great. With advise for travel. Restaurants and things to do. "

"Good basic hotel. Convenient location. Keep in mind that rooms are very small. Very good breakfast paid option. "