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"Really clean room, proper help, the only and big issue was the very cold"

"Super dirty I had to change rooms twice bed bugs waited over 3 hours for new towels they don’t come clean the room during your stay terrible hotel I would rate 0 if I could"

"Helpful staff, hotel room was outdated"

"Perfect location easy to walk to parks and wonderful restaurants."

"The hotel is in a perfect location, walking distance to the London Eye & Palace of Westminster. The hotel is huge & very clean. It also serves a very good breakfast & has 2 restaurants on site. My only complaint is that the sink in our bathroom drained very slowly. It was an inconvenience for us."

"Breakfast was great every morning. Excellent hot as well as cold items. Great coffee as well. Hotel stuff were great! :0)"

"Staff was very helpful with an early check in and organizing a taxi to the airport. I didn’t love the room lay out—the separate toilet and shower was a bit odd and had no ventilation."

"Das positive zuerst. Die Lage ist und zentral. Am Zimmer kein Tisch nur ein Stecker und va keine Dusche und wc Frühstück ist einfach aber nichts besonderes Wiederholungsgefahr. Sicher nicht"

"Very nice room, Bit surprised no HVAC, but temperature was easily kept comfortable with open window. Service to room was excellent. Very helpful (and plentiful) lobby staff to field questions. On a very busy day, one host accommodated us with an alternate dining room for breakfast. Hotel conveniently in reach of the major sites in London."

"The only thing I didn’t like was the coffee at breakfast. These machines didn’t produce good coffee in my humble opinion. Otherwise, great stay, reasonably priced and very good location."

"Nice property on the river with free boat ride across the river to explore additional options. Good transportation connectivity to main attractions. Traveling with young kids they were kind enough to accommodate us for early check-in and late check-out. Everything was good except the AC that had issues during our stay but that was temporary I believe."

"موظفين الاستقبال يحتاجون الكثير من التدريب واللباقه"

"This hotel is right in the middle of everything and is a good price for the location. It is clean and safe. There are few amenities, as to be expected. The only issue is that the hotel elevators are very small and very slow. I would request a lower floor and take the stairs, if you can."

"Tiny room and no life. We had heavy luggage. Clean room bed comfy and good location"

"If you need to get in contact with the hotel about your reservation good luck. No one answers ever. Called over 20 times over 4 days during working hours and was never able to reach someone there or over email."

"En mi cama había cotonetes usados. No te puedes mover pues las habitaciones son muy pequeñas. Unas ni ventana tiene. Me cobraron £ 250 más por cambiarme a la que supuestamente yo compré según fotos en Expedia."