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"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets...

"It was easy to book the accommodation at short notice; the staff were very friendly and helpful, and the rooms were spotlessly clean and accessible without physical contact. There’s no breakfast provided, but there are plenty of options nearby. The location is great too, with good links to public transport and a very quiet setting. All in all: very good."

"Room was disappointing. Breakfast disappointing. Well located for theatre "

"Unser Aufenthalt im Zedwell Piccadilly Circus war leider enttäuschend, insbesondere in Bezug auf Sauberkeit und den versprochenen Service. Das Zimmer war bei Ankunft nicht richtig sauber – in der Dusche, am Waschbecken und auf Oberflächen waren deutlich sichtbare Flecken und Rückstände, die sich leicht entfernen ließen. Es wirkte nicht gründlich gereinigt. Uns wurde tägliches Housekeeping zugesichert (frische Handtücher, Kontrolle des Toilettenpapiers und Müllentsorgung). Tatsächlich wurde...

"I’m extremely disappointed with my stay at this hotel. When I checked in, there was leftover food in the room that hadn’t been cleaned, and the bed was clearly dirty. The staff was not helpful when handling the situation — they moved me from a nice room on the 5th floor with a good view to a much worse room on the 2nd floor. To make things worse, there were small flies in the room every day. It became exhausting to deal with, and I eventually gave up asking for it to be cleaned properly. It’s...

"One night stay for the purpose of travelling on Eurostar the next morning - great distance to both kings Cross and St Pancras Very small room so I would struggle to stay there for more than one night. Clean Bed again was too small "

"La struttura e' vecchia ma ben tenuta, le camere piccole e i bagni troppo datati. Colazione discreta,il plus e' il fatto che ci sia e per di piu' inclusa nel prezzo. Cio' che rende appetibile questo albergo e' la posizione: veramente ottima!"

"Super zentral gelegen, Zimmer recht sauber Frühstück war ok "

"The hotel exceeded all expectations. We arrived and our room was not quite ready. The check in staff offered us a voucher for two glasses of champagne while we waited; they then come to find us to tell us the room was ready and they had upgraded us. We had a lovely room with a nice view. On the way back after dinner we stopped at 12th knot for a couple of cocktails and enjoyed the atmosphere and great view over St Paul’s. Our room was on the 9th floor, not the biggest room we have ever stayed...

"Our shower and sino was cl"

"Excelente hotel, con una ubicación ideal, en una zona segura a pocos pasos de la abadía de Westminster, del St. James Park, de una estación del metro, de un par de Pubs y de muchas atracciones. Buen desayuno, completo y abundante. Las habitaciones son pequeñas pero limpias y bien presentadas. El personal es de lo mejor y muy amable, en todas las áreas. Precio justo. Lo recomiendo ampliamente."

"I enjoyed my stay. Rooms were clean and staff were courteous and helpful. It’s an old building with character and charm. "

"The toilet in out room had to be flushed multiple times before going down. The bedding had something on it that looked like mucus. "

"Stayed overnight before catching a Eurostar to Brussels. My single room was a decent size. A little hot, however the window opened. Would stay again if needs be."

"Location very good. Check in good. Went to the room and checked and found the bed sheet, pillows cases and duvet cover was not change. The double bed sheet was very creased and had body fluid stains in the middle of the bed. The sofa bed also was dirty. I went down to the bar reception ask there was a duty manager and told her that bed sheet was not change. She immediately informed housekeeper to rectify the problem. The housekeeper came to the room within 5 minutes to see the situation and...

"Great place to stay in Central London, very clean and it is a newer hotel with good breakfast! Will definitely stay here again next time. "

"Lovely comfortable room, with good views."

"Hôtel calme au bord de la Tamise, près des transports public. Petit déjeuné copieux. Bien pour les familles. Petit bémol, pas d'eau chaude au robinet du lavabo de la sale de bain. Et il y avait un trou dans le plancher au pied de l'escalier du lit superposé."

"Clean room . Extraordinary location. don’t bring big suitcases rooms are super tiny"