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"Location and everything around is very beautiful"

"Sauberes Zimmer, gute notwendige Ausstattung. Ruhige Lage. Gut gelegen Metro Station in der Nähe. Restaurant und Geschäfte ebenfalls in der Nähe"

"Staff at the concierge & the baggage team are nice"

"The room and bathroom were clean with towels and essential toiletries. The check in process on an iPad was easy and there were plenty of staff on hand for help with this and checkout. The location is ideal for theatres , cinemas etc being in Piccadilly and close to Leicester Square, China town, Covent Garden and Soho. The hotel seemed very busy in the reception area but once in your room we heard no other noise. The air conditioning was quiet and efficient. We would definitely stay here again...

"Wasn’t told when booking that you have to pre book the pool for 30 minute slots. Was fully booked up. No flexibility. Spa weekend ruined. Cleaning carts in the corridor when checking in. Not a great experience."

"Tolle Lage"

"Gracias"

"Room was clean; staff were friendly and helpful; location was ideal for sightseeing and travel to other areas in England for day trips (easy walk to Euston Station and St. Pancras/Kings Cross). Underground is an easy walk from hotel and plenty of shops and restaurants nearby for meals and souvenirs. There are two parks at either end of the block for enjoying nature. I especially enjoyed the cafe and pub onsite for days when I didn’t want to go back out for dinner. Would recommend staying here...

"Very good hotel. The room was clean, all the staff were friendly, particularly the doormen who offered to carry our suitcases, wished us good mornings and opened the doors promptly, as well as being genuinely interested in us as people. The 12th knot rooftop bar was very good too, great views across the Thames. Only criticism is the cost of the minibar and any snacks in the room, would recommend bringing your own. Also an option to opt out of housekeeping for the stay and receive credit to use...

"Fair to good overall. C+ - B- range."

"Habitación muy pequeña,armario inexistente, sin lugar para colgar las ropas, no hacen limpieza y cama todo los días. No es para dos personas. "

"This hotel is very grand . Its location is near everything in waking . They keep you updated with what’s going on . We happen to be there during the tube strikes . But it all worked out . Food is excellent. Checkout smooth ."

"Although pricey, the hotel and staff delivered an enjoyable stay."

"Great Location, helpful staff. Great price"

"Great location, cool spot"

"Great location! We would stay here again. No complaints at all."

"Staff were very pleasant and entrance and hallways were very clean. The beds were very comfortable and had a lovely sleep. A few downsides too mention are: I ordered room with city view only to recieve a room that was on the first floor and overlooked the tube train tracks coming from Kensington high street tube station. Floor was stained and doors unlocked to next room which felt unsafe. We complained at reception who resolved our issue and moved us to another room on the 8th floor and finally...

"Perfect location and good value for the location"

"Very convenient location and always helpful and friend staff"