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"Tolles Hotel, Personal sehr freundlich und aufmerksam, sehr reichhaltiges Frühstück (Buffet). Ein kleines Manko allerdings ist der Kaffee aus der Kaffeemaschine...es gab daher Saft oder heiße Schokolade. Tipp für die Buchung: Zimmer mit Blick auf die Tower Bridge... lohnt sich "

"Wonderful property in a great location! Staff was super kind and helpful! We will definitely book again!"

"Clean room. Great location "

"Hotel war sehr gut. Ein paar Haken mehr wären nice gewesen. Immer wieder 👍"

"Waren jetzt schon öfters dort. Saubere Zimmer, Personal freundlich und hilfsbereit, Frühstück ausreichend. Gibt allerdings nichts aus Vollkorn. Nur leider hatten wir dieses Mal 2 ZIMMER Big Ben View in zwei verschiedene Stockwerke. Super Zentrale Lage. Underground in Fussnähe. Westminster oder Waterloo. Man kommt zu den Sehenswürdigkeiten auch sehr gut zu Fuß überall hin."

"Very cute hotel, staff was super nice and helpful. Location wad perfect! 2 blocks to Paddington Station, 1 blocks to Landcaster Gate tube station. One blick to BigBus Hop on hop off bus stop. Great neighborhood. Loved the free British breakfast."

"Clean room. Staff were great, quick to help and friendly!"

"Hostels are very different from hotels apparently. Not only is nothing for drinks in the room, there is not even a glass for water. Dog barking hours into the night. Poor quality food with little vegetarian options. No room service."

"The room was spacious with a nice view of the Thames. There was no soap in the bathroom. No biggie, called down and someone brought some up. Got in the shower, body wash was also empty. Called down again. It had a kitchenette, dish soap also empty. I was excited about the opportunity to do laundry however no laundry soap. I went to the front desk to ask if I could get some and was told I had to go next door to Tesco to buy some. Went next door and they only sold full size bottles which I wasn’t...

"Staff amazingly helpful , breakfast very poor, but overall a great experience. Was cheapest hotel on a weekend of the London marathon and very convenient for Russell Square Underground. Staff very helpful."

"Excellent location and customer service. Well-maintained "

"This hotel is wonderfully situated across from a tube station & there is a "Gails Bakery" across the street as well as a pub & several restaurants within a few blocks. The staff were very helpful & professional. We were happy with the comfort of our bed & the shower was great! We would definitely stay here again."

"Very clean room. Location is incredible for access to central London - literally 5 mins walk to the tube station. The room was spacious but I was in the top floor which had very small windows so the room was quite dark. No issues if you’re not planning to spend a lot of time in your room. The bed was quite soft - just be aware if you like a firmer bed. Nice amenities in the room."

"Good clean and easy"

"Location is fantastic, staff was friendly and welcoming. The bed and linens were clean but overall the room didn't feel clean, the power went out (understandably not their fault but still sucked) and we had to pack up to checkout in the dark. Overall the room did not feel worth 400$ a night and we would try somewhere else next time. "

"Good location to Kensington High Street and surrounding area"

"It was ok"

"Room need new carpet floor and please make a better breakfast."

"La camera era pulita ma si poteva fare meglio soprattutto nel bagno. Il personale gentile ma non attentissimo soprattutto durante la colazione. La proposta della colazione era buona con scelta di salati e dolci. Dolci non tantissimi ma tutto sommato buona. "