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"We was in room 286 and we was woken up by a cleaner at 9am asking me if I was checking out. I still had 2 hours of the room and it was extremely rude . It felt like it was done on purpose. We checked into our room and all we could hear was drilling. Awful stay"

"Pros: Clean room, air conditioning was nice, and the location was great. So close to so many shops, food, theaters etc. Hotel is also right next to the underground. Staff was nice, some were more helpful than others. Cons: The price for what you get is not great. You’re essentially paying for the convenience of the location. There were a severe lack of basic amenities in my room (no cups for water, no tissues, no washcloths, no blow dryer etc). You essentially are paying for a bed, AC, a...

"The hotel is solid, well-located and a bit ordinary. Breakfast is a bit meh. BUT - we were travelling with a wheelchair and the place is wonderfully accessible and the hotel staff super helpful. The accessible room was excellent. As some reviewers have noted, a large powerchair might have trouble with the elevator, but even so i think you could make it ;) we had a small powerchair and it was no trouble. All in all a lovely stay - if I were alone I'd still probably pick a quirkier hotel, but for...

"The air-conditioning was not working, the staffs are clueless about services"

"Really nice hotel, great location and friendly staff. Room was decent, a little awkward due to layout but manageable as I was travelling alone. Some noise early in the morning which woke me up both days and everything was done digitally from checking in/out and room key. Hotel is less than a 2 minute from Earl's court station and plenty of restaurants and coffee shops nearby. Supermarkets and a Boots too."

"Friendly staff, great hotel and location."

"Best breakfast buffet ever"

"Very central but quiet in the space and with hot weather just now, the air conditioning was really appreciated! Everyone very helpful. Just be aware that you will not be able to stand up in the space but you can stretch your arms up with room to spare when lying down. Takes a wee bit of getting used to, shimmying out the pod but for such a central locution and the quiet when in the space, such a bargain. Would use again!"

"Helpful and friendly Staff and great location!"

"We were in London during the recent heatwave and the staff did everything they could to help us be comfortable and happy - ice and cold water in the lobby, fans and open windows for every room, and smiles and kind suggestions for places to go to stay cool. The location is excellent - very close to both Paddington station and Kensington Gardens. The bed was comfortable and the full breakfast was tasty and made to order. If my travels bring me back to London, I would stay here again!"

"No air conditioning and very noisy and no amenity"

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Great hotel in a fantastic location by Victoria Station. The breakfast buffet was amazing!"

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"Good location, much nicer quality than many I've stayed at in the area, beautiful lobby & helpful staff (24/7 reception, coffee machine in the foyer). We were on the 2nd floor which was fine to get to without a lift, even in the heatwave - good aircon in rooms. The room was small but felt much larger with how it was laid out, the inset wardrobe etc. Would definitely stay again!"

"Awful experience"

"A/C was great in the 94 degree heat! Being next to Victoria Station was a big advantage and the staff were very gracious with every encounter."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"Very middle of the road. Probably would spend a little more to have a better standard of accommodation.Foyer gave a good impression but more like a reasonable hostel when you went to rooms. Disappointed tbh and would not really recommend. Had to pay £10 per bag to leave bags before and again after checking in/out which could have been spent on a better hotel. Sorry but look elsewhere."