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"READ BEFORE YOU RESERVE! The lobby is being renovated and is very nice. It has a small convenience store but in the middle of London’s heat wave there were no available bottles of water or anything in the coolers to purchase. Then there are the rooms! It looks as if the upper floors are renovated and the lower floors are not. We checked in late on Friday and given a room on a higher floor. It was nicely renovated with a new bathroom and mini refrigerator. After two hours we noticed the room had...

"Great central location, room was generally fine, BUT... At check-in, multiple staff insisted we had cancelled our room booking (obviously we had not) and tried to turn our family away without a moment's thought. This was clearly an error on their part and we finally got given a room, but did not get a single apology. Overall Zedwell staff seemed out of their depth and very rude - in their defence, there are clearly not enough people working here for this size of hotel and the busyness of...

"This is wrong information on your sight - it’s a Hostel NOT a Hotel. It was originally a Hilton and bought out by a& o hostels !!!!"

"Große Auswahl beim Frühstücksbuffet, Zimmer sehr sauber. Lage des Hotels unschlagbar gut. Ich würde es jederzeit wieder buchen."

"Although there was occasional banging and voice noise during the day, the nights and early mornings were deliciously quiet. The staff were plentiful and super-helpful. And of course the a/c was great."

"Too tiny, very packed, hard to stand two persons. No breakfast, charge 40 pounds to store luggage the same day after checkout."

"Beautifully appointed hotel. Rooms spacious & loved the ESPA toiletries. Room service prompt. Staff very friendly, proactive & helpful. True 5* establishment"

"rooms were clean breakfast buffet was excellent staff were polite and very helpful will stay again"

"The main concern is the wifi. It was really slow all days."

"极好的酒店！位置极佳！四人间舒适，遮光窗帘works perfectly, 早餐丰盛，beat our expectations! Much better than our previous hotel nearby, very happy about this hotel! Very decent with good price. Will book again next time when I travel to London!"

"This place was a 1star charging 3 or 4 star prices. The walls were super thin so VERY noisy, the rooms held in the heat so with80F outside, it was 100F inside, no AC, no air flow. Check-in was understaffed. It was half-clean. I actually left and paid for a new hotel."

"I liked the buffet for breakfast however I went with my mom who is doesn’t eat meat so I think adding vegetarian options to the menu would be good like vegetarian sausages along with the pork and chicken ones."

"This property is air conditioned, which is helpful when it is hot, although our unit was a bit weak. The room was small, but we didn't really need more space. The shower was nice, with good water pressure."

"Dirty and dusty hotel and allergy friendly"

"Staff, (Sid) was so nice, early arrival, . I was exhausted and he was able to secure me a single to crash in until my room was ready at 11 am. There are no amenities. This place is bare bones . It’s nicely decorated, but bring your own pillow. Beds and pillows are not comfortable."

"The room were clean and staff were great."

"Central London. No air conditioning, just a fan. Old tired classic double room."

"TODO MUY BIEN EL HOTEL MUY BONITO."

"Average "