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"Older property but they are doing upgrades. Staff was very friendly and excellent."

"Excellent location. Beautiful property. Great service. Family room was great for 4. Sofa bed was ok but did the job for 2 young girls to share. A little noisy at night if room facing the street."

"Brilliant location. A place to crash rather than relax - rooms are minimalist and comfortable but have no windows. But a good nights sleep."

"So, they charged me twice before I even got on the plane. It was a $6000 charge. I immediately notified them and they stated that they were sorry for the inconvenience. Hmmm. Next it is a very minimal hotel. Which I was not aware. My error. Rooms were small and there was not one bench or chair in the room to sit on. No reception area. One chair and a desk at check in it was very tight. So I arrived late and had to get take out food. I go to the room and we are using our luggage on top of the...

"I was there for 7 nights and 8 days. I asked for cleaning service in the counter and they put the wrong date down . OK fine no problem, but the next day all they did was throw the trash and new towels. Nothing else, not new bed sheets, did'nt clean the bathroom etc. I spoke with the manager, and asked her what does the cleaning service consist of and she walked away. There is no microwave. It does say they do have a restaurant but its for breakfast only with a FEE which the website didn't say...

"The property was in a great location to visit the sites. Staff was extremely helpful."

"Excellent location! Only a 10 minute walk to Big Ben, and metro station. Not many restaurant options in the immediate vicinity. Staff were helpful, and assisted us in getting a US to UK converter (which they have in their lobby). Very clean rooms!"

"I really enjoyed my stay at the hotel, even though it was quite short. The upgraded room was definitely the highlight for me, and I truly appreciated that benefit. However, I do have one concern. Although my room was prepaid, the upgrade was an additional charge. I believe the invoice (folio) for this extra charge should have been either sent to my email or provided to me at checkout, as it is separate from the Expedia booking. Unfortunately, I did not receive any folio or confirmation for my...

"Small but quaint"

"Fantastic budget hotel located in a vibrant neighborhood close to public transit and to the main touring sites. Extra charge for breakfast upon request. Noise from the street in noticeable when the windows are open. We stayed in a room with 3 separate bed which was surprisingly spacious but dated. Not only did the room had no air conditioning but the building itself so beware coming during the summer months. The room had towels except facial towels. Great hotel service from the front desk...

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Very nice, modern, clean. You might be worried that the pods/nests are small but I found it quite comfortable to lie down in. They have a nice lounge where people go and sit with their laptops. Staff was very helpful."

"The bathroom wall is translucent and shines bright light onto bed when bathroom is being used. This greatly disturbs those asleep in bed whenever bathroom is used."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"The hotel was well maintained and very clean. The decor of lobby and outdoor space was bery nice. We had a very small room and the stairs to it were quite steep. We should have requested a ground level room, so if booking this hotel, ask for this immediately. This was in a great location near many restaurants and other amenities like grocery stores and the tube."

"Average "

"Super nice hotel workers and very clean property and rooms (rooms are smaller tho). Location is great - super close to shows in the West End (I even caught the West End Live free concert in Trafalgar square) and about 20-min walkable to big monuments like Big Ben and the British Museum. The reception area is pretty nice too: had a bar and you can order food for lunch and dinner for under 15 £. But I would say the hotel workers are the nicest - super amenable to requests like extra towels,...

"On the surface very happy to be staying here great location for Chelsea Flower show. However we had to move rooms as we discovered on the morning of the first night there were bedbugs!!! Ugh. Totally put me off. Manager very apologetic, told us they would send us a copy of the report. Guess what, no report ever received. No compensation offered by way of goodwill either. If you willing to chance a stay (l wouldn’t again) the breakfast was very food."