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"The main hotel is nice, staff very helpful. Comfortable bed. Rooms and bathrooms are dated. There’s shampoo, conditioner and body wash-nothing more. My room (404) was incredibly hot, there’s no AC which surprised me, and i couldnt leave the windows open as area outside my bathroom is where pigeons perched and make a racket.. so I didnt have a good nights sleep. I wouldn’t pay full price for this hotel."

"This is the second stay at The Grand. The staff are friendly, helpful and professional. We were bed and breakfast , the bed was very comfortable, the room was a decent size and the breakfast was very good. Although the room was clean the main window needs attention as putty is missing which makes it drafty and also it needs painting. The flat roof outside is an eyesore. We found the wifi poor and the size of the tv too small for the size of the room. A big positive for us is the location of the...

"Good views from bar terrace over the bay."

"The spa was incredible Outdoor pool lovely Staff were really pleasant Comfy bed Super breakfast When we retuned in the evening found the room menu but no phone number! Unable to order food 😞 Made do with hot chocolate & cookie 😞 Wasn’t aware of hotel car park charges until our arrival!"

"Good location for city/see/woodland/golf"

"The staff were very friendly, helpful and nothing was too much trouble. On hearing we had a terrible cough they even arranged for lemon and honey to be sent up to the room for us. All in all an excellent holiday."

"Clean and tidy. Text concierge service is very helpful at keeping you informed. I haven’t experienced this before. Pool and leisure facilities clean. We will be going again!"

"Lovely clean and great sized room. Nice breakfast too, great for the price"

"Great position. Clean. Large room. Good breakfast. Would recommend."

"Great location"

"No phone in room. Fan faulty. One window opened slightly the other didn't. Asked for Seaview but declined. Restaurant menu doesn't attract the area e.g seafood. Unaccessible garden through basement. Party on Saturday meant the hotel users were barred without consent to the area. No safety in the sauna such as wear slippers."

"If you get it for the right price, it can be great value for money. I do believe it’s going to be converted to apartments so, the bar is not well stocked and nothings been refurbished for a long time! Breakfast was decent and we found the room comfortable. It’s also in a great location."

"Loved this place. Highly recommend."

"Due to a wedding in the property, which we were not warned about (apparently Hotel can't contact Expedia customers), we got very little sleep. Some of the wedding guests decided to have their own party/social event between 2:30 AM - 5:30 AM meaning we got virtually no sleep. Rang reception to inform them of the noise at 3.45am. They told us they couldn't do anything and to ask for financial compensation when we checked out in the morning. Such a shame as the room was beautiful and we were...

"Went for one night . Really friendly staff and good location . Room was Executive Double. Nice and spacious with chairs sofa and good view . Bed was clean and tidy . Just room was a little dated and worn in places."

"Inchecken ging moeizaam. We moesten borg betalen terwijl de kamer vooraf betaald was. De borg zou verrekend worden met het eten. Maar bleek niet mogelijk te zijn. Waardoor we dat direct moest betalen in de restaurant/bar. Kamer/badkamer was schoon en groot. Er was geen airconditioning wat jammer was gezien dat heel erg warm was. Er was een ventilator op de kamer die hopeloos was. Er was genoeg keuze voor ontbijt. Personnel was vriendelijk."

"Absolutely stunning outdoor pool at a hotel that cost less than £40 for the night! Perfect"

"Very good room and clean"

"Our room was clean and spacious, comfy beds and decent shower, staff were helpful and friendly, we didn't have breakfast, the bar didn't seem to be used much, Hotel is very close for town, pubs, cafes and restaurants"