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"This location is walking distance to the stadium. But the bathroom in our room was below average in cleanliness and the sealing terminations in the shower are deteriorated. Another guest that we talked to also commented about the bathroom condition of their room. The buffet food was not good and there were no healthy choices. The elevator was very slow and had a broken tile on the floor. We will not choose stay at this hotel in the future."

"I enjoyed my short stay."

"Property is fine on every aspect, but the guest rooms must’ve get updated with new phone charges still have the old USB outlet"

"Amazing staff, from check in, housekeeping, to the restaurant staff - everyone was super helpful. Especially want to give a shout out to Ryan from the restaurant and Floyd who graciously helped us with our bags and kept them safe until our room was available. Floyd gave us great advice on sight seeing in the area and history of the city. Ryan was personable and had great energy. These experiences really made it an even more special trip for us, we felt welcomed and at home. We’ll definitely be...

"The breakfast and popcorn was definitely a nice addition to our stay."

"The parking was a real problem, explanation at the time of booking was minimal at best. I couldn’t even get to the valet because of some concert event. I packed in the lot next door to the hotel which said $10.00 overnight and turned out to be $50 for 5 hours, then had to retrieve my car out by midnight and valet it it with the hotel to get charged another $57. I will never stay there again it was a horrible experience Tom"

"The staff were very nice but the rooms are honestly just gross. The blinds had holes all over them looking like they had been eaten through by something and the amount of hair all over the floors and towels that was not mine was crazy. Wouldn’t stay there again."

"This place is always great! The location is great if you are looking to get right to the nightlife. Everything is always super clean. I've stayed at multiple hotels in the Cleveland area including the Ritz and Hyatt is my choice everytime."

"it was a great experience. i recommend to stay. i will definitely stay here again"

"Room is ok, old and needed some upgrade. The tub has stains and lights were very dim. The conditioner and body wash are empty. The hotel room door is difficult to open, we had to push and pull it hard to open. Pool is very hazy and dirty, also they don’t have any shower in the pool area. We also had a hard time going in and out of their parking garage. It doesn’t open automatically even if you register your car with the front desk. You have to call them so they can open it for you. The lady at...

"It was very hard to get in touch with staff at the hotel to address concerns."

"Overall good place to stay if staying just for night."

"Good"

"great staff"

"Nice decor. Bed too big for the room. No decent table. Helpful staff. Easy parking and close to everything!"

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"Great customer service"

"The property was very clean, we were tired coming in to Cleveland and we found great rest in the beds. It was a great resting place."

"Had a great stay for the weekend."