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Hyatt Regency Cleveland At The Arcade

4.0 star property
Guests indulge in rejuvenating spa treatments and savor exceptional cuisine in the welcoming atmosphere of this distinguished Cleveland hotel

Choose dates to view prices

The Hyatt Regency Cleveland At The Arcade offers sophisticated comfort steps from JACK Cleveland Casino. Enjoy a Swedish massage or relax with drinks by the lobby fireplace. An on-site coffee shop, American restaurant, and attentive staff create a welcoming base.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is SAR 638
SAR 750 total
includes taxes & fees
21 May - 22 May

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About this property

Hyatt Regency Cleveland At The Arcade

  • Upscale hotel near JACK Cleveland Casino
  • Located close to Huntington Convention Center of Cleveland and Progressive Field, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a manicure/pedicure, or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
  • Additional perks include:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
    • Express check-in, tour/ticket assistance, and a banquet hall
    • Luggage storage, an elevator, and a porter/bellhop
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 293 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and hair dryers
    • 37-inch LCD TVs with premium channels
    • Free infant beds, coffee/tea makers, and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 61.56 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hyatt Regency Cleveland At The Arcade?

As of 20 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cleveland At The Arcade on 21 Jumada I 2026 start from SAR 638, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for USD 61.56 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this hotel is within a 15-minute walk of JACK Cleveland Casino, Huntington Convention Center of Cleveland, and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 812 out of 1175 reviews
Rating 8 - Good. 202 out of 1175 reviews
Rating 6 - Okay. 90 out of 1175 reviews
Rating 4 - Poor. 27 out of 1175 reviews
Rating 2 - Terrible. 44 out of 1175 reviews

Reviews

Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic!!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as pictured and staff was courteous and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every Saint Patrick’s Day and everything about the hotel is fantastic!!! Especially the incredible staff!!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was excellent. You'll probably go out to eat but the bar is also very good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and delicious fresh breakfast to order available. Room was very clean. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining and activities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, delivered to my room just as ordered. Room was in a very quiet location as requested. Updated and very nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, amenities
Great place to stay in the Cle. Great staff. Great rooms and great location!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was great
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There are shops inside and a bar with food.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful surroundings, much security! I felt so safe
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, hotel was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities
Clean room, beds were comfortable
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, large room, great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The room and the view of the arcade was very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great gym facilities, loved the historic location, close to downtown attractions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, hotel staff were awesome - had a great time!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Nice staff, clean and quiet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emilee

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was short but the staff were friendly and attentive.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the lobby gorgeous for Christmas.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Room was very spacious and the staff was efficient and personable
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with his hotel. It was quite nice. Probably the only negative thing was there was some rumbling from inside the building. We couldn’t figure out if it was a subway or if it was the building itself. It periodically would shake the walls. Very historic building. We would stay there again for sure.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and well maintained and the hotel is just beautiful and very near everything downtown 😍
Stayed 1 night in Nov 2025